Xenia

Xenia is a POS system designed for hotels and restaurants, mainly focusing on larger operations. The Xenia tech team builds the integration using Stayntouch Connect APIs. Xenia supports the following features:

Posting Charges to Guest Rooms

Search by name (partial search also possible)
Search by room number

Posting Charges to House Accounts

Search by name (partial search also possible)
Search by account number (not ID)
Must place 00 before search

Non-Room Charges (Cash and credit card payments)

Real-time charges/payments are posted in Stayntouch PMS
Permanent posting accounts can be mapped in Xenia
Possibility of Xenia opening new POS payment accounts every month

Multiple Hotels Supported by One POS

Multiple hotels can easily be supported by one POS

Discounts

Supported; amount after discount is posted in Stayntouch PMS
Example:
- Full Amount = $25
- Discount = $10
- Amount after discount = $15 (This is the amount that is posted in Stayntouch PMS)

Edit Closed Check

When a check is re-opened, all charges are voided automatically and reposted with new values. Both come across to Stayntouch PMS.

Negative Sale

Can be closed to rooms or posting accounts

Split Charges

Charges can be split between rooms, posting accounts, and POS payments

Restrict Post

The Restrict Post toggle feeds to Xenia and prompts users immediately after a name/room search

Add Tip to a Closed Check

This is possible; once a check is reopened, all charges will be removed and reposted (both post in Stayntouch PMS)

Xenia requires a mapping sheet with Charge Code IDs (can also read charge code names) and POS Payment IDs. If your hotel requires permanent posting accounts for non-room charges, please also supply Posting Account IDs.

Xenia can also automatically open posting accounts on a regular basis (e.g., first day of the month). In this case, it is your hotel's responsibility to close posting accounts for the previous month.

The Stayntouch team is required to create an API OAuth key and share that with Xenia.