Stayntouch PMS: Release Notes (v5.32) – 28 October 2020

Modified on: Thu, 10 Aug, 2023 at 6:26 AM

Stayntouch PMS

Release Notes (v5.32)


Effective: 28 October 2020


TABLE OF CONTENTS


PRODUCT ENHANCEMENTS

Two New Colors Added to Hotel Colors


We’ve added two additional colors (black and green) to Settings > Hotel & Staff > Hotel Details > Theme > COLOR. When selected, the Stayntouch PMS Theme will display in that color.


Number of In-House and Arriving Guests Added to Room Status Screen


Stayntouch PMS now displays the number of in-house and arriving guests (adults, children & infants) on the Room Status screen and the print version of the Room Status screen.




If a room is occupied, Stayntouch PMS will display the number of adults, children, and infants in-house. Due-out rooms will not show occupied guests.


If a room is pre-assigned for a due-in guest, Stayntouch PMS will display the number of adults, children, and infants arriving.


Please note, this is not yet available in hourly mode.

Skip Room Status Update at Check-Out When De-Activate HK Room Change Is Active


If DE-ACTIVATE HK ROOM CHANGE is toggled ON from Settings > Hotel & Staff > Settings & Parameters, in addition to not updating the room status to dirty during End Of Day (EOD) Stayntouch PMS will also not update the room status to dirty at check-out. Turning this toggle ON will disable the Enable room status update at check-out checkbox from Settings > Rooms > Housekeeping. 




This applies to check-out via Stayntouch PMS, bulk check-out, check-out with balance, Stayntouch Guest Mobility, and Stayntouch Guest Kiosk.

Custom Exports: 3C Payment Reference Field Added to Financial Transactions Data Space


We’ve added an additional field for CC PAYMENT REFERENCE to the Financial Transactions data space for hotels using 3C as a payment provider.


Select Date From Accounts Transactions Tab


You can now select a date from the Accounts Transactions tab, thus allowing you to jump to data instead of scrolling through it. 


As part of this functionality, we no longer have a limit of 5 days. For accounts with more than 15 days, Stayntouch PMS will display a Go To Date button, which will allow you to select a date. Date selection is limited to the range of days that appear on this bill, and whatever date is shown on the bill will be preselected. Stayntouch PMS will not show this button for accounts with less than 15 days, because the list of days is small and manageable.



Once a date has been selected, that date will open in the selected bill. All other bills will not be affected by this action. By default, the latest 15 days will appear for selection.


If you select a date where there are no charges, an error message will appear indicating that there are no transactions for the selected date.



When you select a date, Stayntouch PMS will show the following 14 consecutive dates. If there are dates after that range, they will be hidden similarly to earlier dates.



Configure Invoice Label for House and Group Accounts


You can now configure an invoice label for house and group accounts from Settings > Hotel & Staff > Stationery > Invoices > Group/Account Invoice > GROUP/ACCOUNT INVOICE LABEL. This field will blank by default; however, once populated, the label will show on invoices for house and group accounts. This label is also translatable.



New Stayntouch PMS iPad App Version 2.0.3.1


We’ve released version 2.0.3.1 of the Stayntouch PMS iPad app that fixes a one-off print issue.

Guest Charges Added to Stayntouch Guest Mobility Check-Out


You can now select additional guest charges (e.g., minibar charges) during Stayntouch Guest Mobility check-out by toggling ON GUEST CHARGES from Settings > Guest Mobility > Check Out. Once enabled, a list of charges will appear for multi-selection.



We have also updated our Stayntouch Guest Mobility check-out screen so that a total balance due displays on the top followed by a detailed bill to view all items on the bill. Users may scroll to the bottom of the screen to view these items.






Please note, this is available for Standalone properties only.


COUNTRY SPECIFIC REQUIREMENTS

Thailand: Tax Payment Receipts


The below information illustrates the steps required to configure your hotel so it adheres to Thailand Legal requirements for tax payment receipts. Please note, tax payment receipts for Thailand must be enabled by Stayntouch Admin. Please contact Customer Support to have this feature activated. We have also built in translations for tax payment receipts, so please let Customer Support know if you would like this feature configured, as well.


Please also note that once tax payment receipts are enabled, the following Tax Payment Receipt Sequences need to be set by Stayntouch Admin. Please let us know how you would like these configured. By default, each of the sequences will display with the tax payment prefix and the date in MMYYYY format.


  • DP: Deposit tax payment receipt

  • FO: Front office tax payment receipt

  • CN: Credit note tax payment receipt 

  • NV: Non-Vatable tax payment receipt 

  • AR: Accounts receivable tax payment receipt (not yet available; to be released at a later date) 


Please note, one of the legal requirements is that with every payment posted on a bill, Stayntouch PMS must produce a tax payment receipt.


The tax payment receipt needs to show the VAT calculation for the payment. The VAT percentage will be specified in the setup.


Please see the explanations below for each of the payment types.


Deposits Payments

  • When the deposit is paid on a reservation, the payment applied will generate a deposit tax payment receipt.

  • When a deposit is refunded, a credit note tax payment receipt will be linked to the original deposit tax payment receipt generated.


Front Office Payments

  • Pre-payments to a bill will generate a front office tax payment receipt, and any other payments applied to the bill during the stay of the guest will be present here.

  • When a payment is refunded, a credit note tax payment receipt will be generated.


Non-Vatable Payments

  • Certain charges do not have a VAT applied, and if payments are made specifically for those items, they will reside on a seperate bill. When the payment is applied to the non-vatable items, Stayntouch PMS will produce a non-vatable tax payment receipt.

  • Refunding a non-vatable payment will generate a credit note linked to the non-vatable tax payment receipt.


A/R Payments

  • Development is currently in progress.


Stayntouch PMS will also calculate Tax Receipt Percentage, which is the percentage that will be calculated on each of the tax payment receipts generated. 


Tax Payment Receipt Stationery Setup


Once everything has been configured by Stayntouch Admin, you can set up a Tax Payment Receipt Email from Settings > Hotel & Staff > Stationery > Tax Payment Receipt.



In order for tax payment receipts to be emailed when a payment is applied to a reservation, each of the payment methods in Settings > Financials > Payment Methods must have the checkbox Print extended tax breakdown on receipt selected. When this checkbox is selected, Stayntouch PMS will calculate the tax on that payment with the percentage configured by Stayntouch Admin.



For a sample of each tax payment receipt type, please see the screenshots below.


DP: Deposit Tax Payment Receipt



FO: Front Office Tax Payment Receipt




CN: Credit Note Tax Payment Receipt 



NV: Non-vatable Tax Payment Receipt


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