Workmatrix Internet Booking Engine (IBE)

Modified on: Tue, 18 Oct, 2022 at 9:14 AM

Applies to:          Stayntouch PMS          

Workmatrix Internet Booking Engine (IBE)


Workmatrix IBE currently supports reservation creation only. Cancellations and updates to bookings need to be performed directly in Stayntouch PMS. A build of Phase 2 by Workmatrix IBE was set to begin in April 2020 and will support the following actions:

  • Cancelling and updating reservations
  • Multiple room bookings
  • Displaying add-ons and room number selection during reservations process


Workmatrix IBE use a combination of RC and EXT APIs and requires that the Stayntouch team create API OAuth keys for the hotel.


Rates to be displayed in Workmatrix IBE need to be added from Settings > Rates > Channel Managers > Toggle ON Internet Booking Engine > Select Internet Booking Engine > Choose +ADD NEW > Search for a rate to send to the IBE. Please note, previously selected rate will display here.




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