Stayntouch PMS: Release Notes (v5.25) – 3 June 2020

Modified on: Wed, 31 Aug, 2022 at 1:10 PM

Stayntouch PMS

Release Notes (v5.25)


Effective: 3 June 2020


TABLE OF CONTENTS


PRODUCT ENHANCEMENTS 

Flagged Guest Indicator Added to Additional Screens


We’ve added the flagged guest indicator on the guest avatar to the following screens:

  • Dashboard: ARRIVALS, DEPARTURES, STAYOVERS, MOBILE CHECK-IN, QUEUED, CHECKED OUT (WITH BALANCE), LATE CHECK-OUT, VIPS

  • Group Rooming List

  • Actions

  • Invoice Search


Dashboard



Group Rooming List



Actions Manager



Invoice Search


Custom Exports: Do Not Move Field Added to Reservations Data Space


We’ve made DO NOT MOVE a selectable field in Reports > Schedule a Report/Export > Custom Exports > + NEW EXPORT > Reservation. Selecting the DO NOT MOVE field will export reservations based on whether they have the DO NOT MOVE toggle turned ON or OFF on the stay card. It is also available as a filter to sort only by reservations with the toggle ON, OFF, or both.


Multiple Parameters in a Tax Rule


We now allow multiple parameters in a tax rule so that you can have two tax rules applicable at the same time. Please note, Nights Range remains a singular tax rule.


Final Check-Out Popup Updated to Allow Users to Stay on Guest Bill


We have updated the final check-out popup to provide two options: 

  • GO TO DASHBOARD: This will take you to the Stayntouch PMS Dashboard.

  • STAY ON GUEST CARD: This will allow you to stay on the guest bill.



Please note, if you also have the option to update Housekeeping status upon check-out enabled, you will be able to update Housekeeping status from the popup window, as well.



Guest invoices settled to direct bill and reprinted in A/R now show an invoice header and footer. To customize the header and footer for the A/R invoice, navigate to Settings > Hotel & Staff > Stationery > Invoices > Company/Travel Agent Invoice > A/R Invoice.


Works At Field Added to Guest and ProForma Invoices


We’ve added a SHOW “WORKS AT” FIELD to the Guest and ProForma Invoices. The WORKS AT field will print the data that has been added to the WORKS AT field on the guest card. The field can be toggled ON from Settings > Hotel & Staff > Stationery > Invoices > Guest Invoice & ProForma Invoice. 




Once enabled, the WORKS AT field will be visible on the guest card.



This applies to all guest bill layouts.


Void Bill Will Show Company Address When Company Invoice Is Locked and Voided


When the Company Invoice is locked and voided and the USE COMPANY ADDRESS checkbox is selected from the Guest Bill screen, the void bill will now show the company address.







YOU ASK… WE LISTEN


Bulk Check-In


We’ve added a bulk check-in functionality with which you can choose to check in all arrivals at the same time. Please note, this is only possible for reservations that have a room assigned and haven’t been pre checked in or queued. The assigned rooms need to be vacant—not Out of Order or Out of Service—and clean/inspected. The bulk check-in functionality will skip the usual registration process and changes all eligible reservations to checked-in status. 


To enable bulk check-in, turn ON the BULK CHECK-IN toggle from Settings > Reservations > Reservation Settings. This toggle will be OFF by default. However, the BULK CHECK-IN toggle is only available when the HOURLY RESERVATIONS toggle is turned OFF from Settings > Reservations > Reservation Settings. 



Please note, you must have the Bulk Check-In permission assigned from Settings > Hotel & Staff > Permissions to access bulk check-in.



When the BULK CHECK-IN toggle is ON, from Dashboard > ARRIVALS, you will see a toggle to switch to BULK CHECK-IN. Upon switching to BULK CHECK-IN, Stayntouch PMS will list all reservations available for bulk check-in along with a green CHECK IN button at the top right of the screen. Individual reservations are clickable and will direct you to the Stay Card. While the screen lists all of today’s arrivals the count of eligible reservations is shown on top of the screen.







Only the following reservations can be checked in via bulk check-in:

  • Reservations that have a room assigned

  • Reservations where the assigned room is CLEAN/INSPECTED

  • Reservations where the assigned room is VACANT

  • Reservations that are NOT already pre checked in or queued

  • Reservations where the assigned room is NOT Out of Order or Out of Service


When you select the CHECK IN button, all reservations that meet the above criteria will be checked in. This action will be recorded in the Stay Card Activity Log.


Rooms OOO/OOS Report Added to Scheduled Reports


We added the Rooms OOO/OOS Report to Reports > Schedule a Report/Export > Scheduled Reports. The report is available in CSV format.


Rate Adjustment Report Added to Scheduled Reports


We added the Rate Adjustment Report to Reports > Schedule a Report/Export > Scheduled Reports. The report is available in CSV format.


Comparison Report Now Exportable


The Comparison Report is now exportable in CSV format from Reports > Reports Inbox.



Daily Transactions Report Now Exportable


The Daily Transactions Report is now exportable in CSV format from Reports > Reports Inbox.



Stayntouch PMS IP Based Access Restrictions


Stayntouch PMS access can now be restricted by hotel/property to a whitelisted IP address range. As part of this functionality, Hotel Admin users now have the ability to configure IP address ranges from Settings > Hotel & Staff > Security. 



Any user accessing Stayntouch PMS will be authenticated by their login credentials and then checked against the configured whitelisted IP address ranges. If a user is not operating within the defined whitelisted IP address ranges, they will receive a notice indicating their current network does not have access to the hotel.


COUNTRY SPECIFIC REQUIREMENTS

HESTA Export for Switzerland Bureau of Statistics


We’ve added a HESTA Switzerland Export to be used by the Switzerland Bureau of Statistics in Reports > Schedule a Report/Export > Scheduled Exports > + NEW EXPORT SCHEDULE > HESTA Switzerland. 



There are a number of fields in Settings > Hotel & Staff > Hotel Details that need to be configured for the export:

  • HOTEL MAIN CONTACT FIRST NAME

  • HOTEL MAIN CONTACT LAST NAME

  • HOTEL MAIN CONTACT EMAIL

  • HOTEL MAIN CONTACT PHONE

  • CH HESTA BUR-NUMBER

  • CH HESTA NUMBER OF BEDS

  • NUMBER OF ROOMS



Below is a sample of the HESTA Switzerland Export.


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