Standard Cancellation Letter Text

Modified on: Tue, 18 Oct, 2022 at 11:37 AM

Applies to:          Stayntouch PMS          

Standard Cancellation Letter Text


The standard cancellation letter HTML text is as follows:


<br>Your reservation at [hotel name] has been cancelled at your request. Should you have any questions, please contact us at <a href="mailto: reservations@hotelname.com"> reservations@hotelname.com</a>. 

<br><br>We hope to welcome you to [hotel name] in the future!

<br><br>[hotel name] Crew


Please note, HTML text allows the cancellation letter to reflect fields that standard text does not.


Here is a sample of what a cancellation email and letter look like.


Cancellation Email:



Cancellation Letter:

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