Applies to: Stayntouch PMS
Standard Cancellation Letter Text
The standard cancellation letter HTML text is as follows:
<br>Your reservation at [hotel name] has been cancelled at your request. Should you have any questions, please contact us at <a href="mailto: reservations@hotelname.com"> reservations@hotelname.com</a>.
<br><br>We hope to welcome you to [hotel name] in the future!
<br><br>[hotel name] Crew
Please note, HTML text allows the cancellation letter to reflect fields that standard text does not.
Here is a sample of what a cancellation email and letter look like.
Cancellation Email:
Cancellation Letter: