Prerequisites for Changing the Room Type for a Room

Modified on: Fri, 24 Sep, 2021 at 8:16 AM

Applies to:       StayNTouch Cloud PMS    StayNTouch PMS Overlay

Prerequisites for Changing the Room Type for a Room


To change the room type for a room, the following prerequisite conditions must be met:
  • Room is vacant the night before
    • The room needs to be vacant for just one End of Day process. So for example, if a room checks out on April 12, then you will be able to change the room type on the room on April 13 after End of Day to close out April 12. 

    • If an in-house reservation from the room type is moved to another room type in order to clear out the room, the link between the room and reservation still exists until after End of Day.

  • Room has no future assigned reservations
  • Room has no current or future Out Of Order status changes.
  • Room has no future cancelled reservations assigned to it. To make sure future cancelled reservations aren’t assigned to the room, reinstate the reservation and remove the assigned room.

Once all conditions are met, you will be able to change the room type, after which it is recommended to execute an inventory resync both internally and with third party systems (Central Reservations Systems, Sales and Catering, and Revenue Management Systems).

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