Rover PMS: Release Notes (v5.13) – 25 September 2019

Modified on: Tue, 24 Sep, 2019 at 3:04 PM

Rover PMS

Release Notes (v5.13)


Effective: 25 September 2019


PRODUCT ENHANCEMENTS 


Authorization Rules: Handling of Day Use Reservations


Day Use reservations are now treated the same as overnight reservations as it pertains to authorization rules (room charges + incidentals per one day consumption per guest).


Rover Stationery Expanded to Support Additional Languages


Rover stationery has been expanded with the capability to support the following additional languages:

  • Arabic

  • Portuguese

  • Polish

  • Hungarian

  • Bulgarian

  • Tagalog

  • Czech

  • Slovak

  • Estonian

  • Romanian

  • Ukrainian

  • Slovenian

  • Croatian

  • Serbian

  • Italian

  • Greek

  • Thai

  • Malay

  • Cantonese

  • Mandarin

  • Indonesian

  • Vietnamese

  • Korean

  • Hindi

  • Russian

  • Latvian


Your Customer Support team is working on putting the corresponding translations in place. To discuss which languages are currently supported, or to participate in the effort to translate specific languages, please contact Customer Support


Stationery: Set Default Language When Guest Language Is Not Present on Guest Card


We have added a DEFAULT tag in Settings > Hotel & Staff > Languages, which when active, will set the tagged language as the default stationery language when the guest language is not present on the guest card.



To make another language the default language, hover to the right of the language, and a blue MAKE DEFAULT button will appear for selection.



If no language is marked DEFAULT, then the first language in the Languages list will become the default stationery language.


The default language will appear on the folio, confirmation emails, and other stationery.


Search Fields Added to the Journal Summary, Revenue, and Payment Screens


You can now search by the following filters in the Journal Summary, Revenue, and Payment screens:

  • Reservation/Account Name (i.e., guest first/last name, group/allotment name)

  • Room Number

  • Amount

  • Reservation/Account Number

  • Invoice/Folio Number

  • A/R Invoice Number (this option is only available from the Journal Summary tab)





Folio Number Label Added to SNT Admin


You can now enter a unique folio number label. This setting must be enabled by SNT admin, so contact Customer Support to have it turned on for your hotel. 



Zest Station: Room Location/Instructions Added to Room Configuration


Room location and instructions are now displayed in Zest Station as part of key pick-up or after successful check-in and are translatable into the hotel’s active languages.



YOU ASK... WE LISTEN



Rate Name and Number of Guests Added to the Confirmation Email


Rate name and the number of guests attached to a reservation are now visible on the confirmation email.


Multi-Language Support for Stationery and Zest


The following elements can now be translated for stationery and Zest:

  • Rate Name/Description

  • Add-Ons

  • Financials/Charge Codes

  • Rooms/Room Types

  • Deposit/Cancellation Rules


To translate these elements, select a language from the dropdown menu at the following destinations:


Settings > Rates > Rates > Select a Rate



Settings > Rates > Add-Ons > Select an Add-On



Settings > Financials > Charge Codes > Select a Charge Code



Settings > Rooms > Room Types > Select a Room Type



Settings > Rates > Rules & Restrictions > Rules > Select a Cancellation Penalty or Deposit Request



COUNTRY SPECIFIC REQUIREMENTS


Spain Barcelona Police Export


Due to legal requirements in Spain, we have added a Spain Barcelona Police Export that can be enabled by SNT admin. To turn on this feature for your hotel, please contact Customer Support. Once activated, you can schedule this report from Reports > Schedule a Report/Export > Scheduled Exports.



Police Export Defaults in Hotel Admin


Due to legal requirements in certain countries, countries with Police Export activated now have the option to set Police Export defaults in Settings > Stats & Reports > Police Export Defaults. From here, you can select a default COUNTRY and NATIONALITY



Once set, any guest card without a country or nationality selected will automatically default to whatever country and nationality was selected from Police Export Defaults.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.