Markets, Sources, & Origins of Booking

Markets, sources, and origins of booking can all be configured from Settings > Reservations.

Markets are defined by the rate type or guest type being applied to reservations. Both markets and sources are the two most common things that hotels can track in segmentation reports. Furthermore, markets are often broken into transient and group markets. Transient markets can include retail, bar, discount, package, promotion, corporate, negotiated corporate, government, and net/retail OTA rates; whereas, group markets tend to include group, group corporate, group associate, group convention, group government, and group social rates.

From the Markets section, you can add a new market code by clicking +ADD NEW, entering a NAME, and selecting SAVE CHANGES.

Markets can be turned ON or OFF for your hotel with the Use markets toggle. You can also turn off individual markets if desired.

Sources tend to paint a larger overall picture of how your hotel gets reservations. From the Sources section, you will see a list of existing sources. To add a source, simply click +ADD NEW, enter a NAME, and select SAVE CHANGES.

Sources can be turned ON or OFF for your hotel with the Use sources toggle. You can also turn off individual sources if desired.

Whereas markets and sources can almost always be interfaced from a CRS, origins of booking are not generally going to come through a CRS interface and tend to be manually assigned.

Just like markets and sources, from the Origin of Booking section, you will also see a list of existing origins of booking. To add an origin of booking, simply click +ADD NEW, enter a NAME, and select SAVE CHANGES.

Origins of booking can be turned ON or OFF for your hotel with the Use Origin of Booking toggle. You can also turn off individual origins of booking if desired.

To delete a market, source, or origin, click into the market, source, or origin, and then click the red DELETE button.

The above explains how to add markets, sources, and origins of booking in Stayntouch PMS. For further information, please view this video or contact Customer Support.