Group Prebooked with the Incorrect Arrival Date

Modified on: Thu, 19 Sep, 2019 at 9:00 AM

Applies to:          Rover PMS             Rover Overlay

Group Prebooked with the Incorrect Arrival Date

If you have a prebooked group of rooms with the wrong arrival date, but are unable to move the arrival date for the group block, because reservations are currently tied to that group, follow the steps below to change the arrival date:

1. Navigate to Groups > Manage Groups > Select Group > Rooming List > Select Reservation > Click REMOVE

2. Change the date on the reservations to the correct date. 

3. Change the group dates.

4. Go back to the reservations and attach the group card again.

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