Rates Coming into Rover from a Revenue Management System
Rates coming into Rover from your Revenue Management System (RMS) will fail if they have rates and restrictions for a room type that is not configured as part of the rate.
To resolve this, your hotel needs to do one of two things:
1. Add the room type to the rate plan from Settings > Rates > Rates > Select desired rate > Room Types, OR
2. Remove the room type from the rate in the RMS. This should then successfully update in both Rover and the RMS.