Restrictions Against Extending a Reservation

Modified on: Mon, 16 Sep, 2019 at 3:20 PM

Applies to:          Rover PMS             Rover Overlay

Restrictions Against Extending a Reservation

A reservation cannot be extended if the rate amount for the number of guests (adults and children) does not exist in that rate. The amount per extra adult/child can be 0.00 but cannot be null (i.e., blank). You will receive the following error message if you do not enter a rate amount: "Rate amount is unavailable for this occupancy. Rate amount is not a number." This is because null is not a number. A null value cannot be used to calculate the rate.

To learn more about extending a reservation, see this article.

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