How to Remove a Reservation from a Group Block

Modified on: Wed, 12 Feb, 2020 at 11:42 AM

Applies to:       Rover PMS    Rover Overlay

How to Remove a Reservation from a Group Block


See the below steps to remove a reservation from a group block.

1. Access the stay card from the reservation search.
 

2. Access the group card.



3. Click REMOVE GROUP.


4. The availability screen will display a warning about availability for the reservation dates. Click on the stay card to proceed.


5. You will be presented with the option to make the change to this reservation only or all reservations. If you are not changing all reservations, select CHANGE THIS RESERVATION ONLY.


This successfully removes the reservation from the group. The pick-up room value for the group updates accordingly.

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