How to Create Cancellation Rules

Modified on: Mon, 16 Sep, 2019 at 3:34 PM

Applies to:          Rover PMS             Rover Overlay

How to Create Cancellation Rules

To create cancellation rules for a hotel, navigate to Settings > Rates > Rules & Restrictions > Rules > Cancellation Penalties > +Add New Rule.

Upon doing so, enter information in the fields for REQUEST NAME, AMOUNT, AMOUNT TYPE, and DESCRIPTION. The fields for DAYS IN ADVANCE, TIME, CANCELLATION CHARGE CODE, and APPLY TO ALL BOOKINGS are all optional.

Once you've entered the necessary information, select SAVE CHANGES to add the cancellation penalty.

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