Rover User Roles

Modified on: Mon, 16 Sep, 2019 at 3:36 PM

Applies to:          Rover PMS             Rover Overlay

Rover User Roles

If users get routed to Zest Station instead of the dashboard, this is because they are assigned the Zest Station role. The solution is to remove the Zest Station role from the user. 

Please note, when creating users in Rover, new users will receive a confirmation email for their role. Users will need to confirm their role via this email for it to be activated in Rover. The hotel should only assign one role per user, because if more than one role is assigned to a user, the roles will be in conflict with each other and yield unpredictable results.

Furthermore, the role of housekeeping and maintenance staff is to configure which people are assigned different tasks on the worksheet page, so assign as needed.

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