Rate Sync with CRS
If a hotel's charge codes and rates are set to INCLUDE taxes in the totals, the rate sent to the hotel's CRS will be the price before tax. In the example below, the price for a Queen Suite is set to $339; however, because the hotel's charge codes and rates are set to include taxes, a rate of $300 ("AmountBeforeTax", which excludes $39 in tax) is sent to their CRS.
To ensure that a hotel's rates sync with the CRS, set charge codes and rates to EXCLUDE taxes in the totals. To do so, navigate to Settings > Financials > Charge Codes > Select/+ADD NEW Charge Code.