Prevent Guests from Bypassing Deposit at Check-In
To prevent guests from bypassing deposit at check-in, hotels must ensure that all rates have DEPOSIT REQUIREMENTS listed. You can configure this from Settings > Rates > Rates > Search by rate/group rate. Once you have navigated to a specific rate/group rate, scroll down to RULES & RESTRICTIONS. From there, you will see a field for DEPOSIT REQUIREMENTS. If you do not have anything entered here, guests will be able to check in without paying a deposit.
Once your rate has DEPOSIT REQUIREMENTS set, guests will be unable to move forward without paying the deposit.