Prevent Guests from Bypassing Deposit at Check-In

Modified on: Mon, 16 Sep, 2019 at 3:41 PM

Applies to:          Rover PMS             Rover Overlay

Prevent Guests from Bypassing Deposit at Check-In


To prevent guests from bypassing deposit at check-in, hotels must ensure that all rates have DEPOSIT REQUIREMENTS listed. You can configure this from Settings > Rates > Rates > Search by rate/group rate. Once you have navigated to a specific rate/group rate, scroll down to RULES & RESTRICTIONS. From there, you will see a field for DEPOSIT REQUIREMENTS. If you do not have anything entered here, guests will be able to check in without paying a deposit.



Once your rate has DEPOSIT REQUIREMENTS set, guests will be unable to move forward without paying the deposit.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.