Enable "Move to Credit"
To enable the "Move to Credit" function for a hotel, you will need to create a charge code for A/R Manual Balance and A/R Manual Credit. These are internal charge codes that are needed for A/R. Once the charge codes are created, they will need to be added in the A/R configuration. To do so, navigate to Settings > Financials > Charge Codes.
To add these charge codes to the A/R configuration, navigate to Settings > Financials > Account Receivables. Here you will add the charge codes you have created.
Once the codes have been added, the client will be able to create A/R Manual Credits and add A/R Manual Balances. This should be done at Implementation, but there may be cases where we will need to add from Support.