Applies to: Stayntouch PMS
Extra Adult/Child Columns Must Have a Value to Extend a Reservation
A hotel will be unable to extend a reservation if there are more adults/children in the room than specified in the room settings, and the extra adult/child column for the room rate does not have a value. Even if there is no cost for an extra adult/child, there should be a 0.00 charge in the extra adult/child column, not NULL (blank).