[VIDEO] Stayntouch Guest Mobility Check-In Configuration

Modified on: Tue, 20 Sep, 2022 at 8:07 AM

Applies to:          Stayntouch PMS          

[VIDEO] Stayntouch Guest Mobility Check-In Configuration



This video explains how to configure Stayntouch Guest Mobility check-in.

- 00:08: Navigate to Stayntouch Guest Mobility check-in setup

- 00:37: Enable Stayntouch Guest Mobility check-in emails

- 00:45: Enable pre-check-in only

- 01:04: Choose to send check-in emails only to reservations that are credit card guaranteed

- 01:22: Select a check-in action item that will activate specifically when pre-check-in only is enabled

- 02:35: Select a time in minutes prior to arrival time for guests to begin checking in via pre-check-in

- 03:13: Select a time to start/stop auto-check-in

- 03:35: Select to send reservations that are not credit card guaranteed to the front desk

- 03:55: Choose to limit arrival times based on hotel's local time

- 04:26: Set a maximum number of web check-ins per day

- 04:59: Check-in email room exclusion settings

- 05:51: Guest detail, birthdate, and address collection

- 07:10: Guest credit card collection

- 07:28: Add loyalty programs

- 07:42: Configure check in now or later call to action

- 08:35: Enable web check-in staff alert

- 09:44: URL check-in – second authentication factor to find reservation

- 10:15: Room key communications

- 10:40: Choose to enforce deposit

- 10:52: Choose to always ask for guest mobile number

- 11:08: Choose to enforce country sort order

- 11:32: Save changes before exiting the check-in settings screen

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