Stayntouch PMS: Release Notes (v3.7) : Helpdesk Stayntouch

Stayntouch PMS

Release Notes (v3.7)

Effective: 14 March 2018

TABLE OF CONTENTS

PRODUCT ENHANCEMENTS

Overview:

For Guest Bills (and Accounts), it it possible to move a negative balance to the Accounts Receivable (A/R) module via a Direct Bill Payment
By converting the negative balance to “credits” in the A/R module, we can allocate the credit to another invoice.

Move to A/R:

The reservation must be linked to a Company Card/Travel Agent Card and have Direct Bill configured.
At the time of checkout, choose to Pay to Direct Bill.

Convert to Credit:

Important:

Add a new charge code to record this activity.
Proceed to Settings > Financials > Charge Codes.
Choose + Add New.
Fill in the required fields.
For the Charge Code Type, set to A/R Manual Credit.
Then, under Financials > Accounts Receivables > A/R Invoice Credit Charge Code.
Select the charge code that you configured for this purpose.
Note: You cannot change this value if any reservations are currently linked to the charge code.

Overview:

With the release of Sprint 98, users will have the ability to “remove” or “clear” certain guest details from the Guest Card (this IS permission based).
Stayntouch PMS will retain the reservation details, but remove specific identifiable information about the guest.

How To Manage:

To begin managing Guest Cards, assign the permission Remove Guest Card to the correct user groups, from Settings > Hotel & Staff > Permissions.
Then, proceed to Front Desk > Guests.
Select the Guest Card.
Choose the Remove Details button from the Manage Card menu.

To Be Removed:

Stayntouch PMS will remove the guest’s payment method on file, billing information, VIP status, contact information (email, phone number, street address, city, zip code), likes, frequent flyer details, guest notes, and the guest’s language.

To Be Saved:

Stayntouch PMS will retain the guest’s first name and the first initial of their last name (Example: John S****). Asterisks will replace the remaining letters of the guests’ last name. Clicking on the asterisks won’t reveal the last name.
The guest’s nationality and country will remain in Stayntouch PMS.
The “Remove Details” button will be disabled (that is - the button is not clickable/displays in grey) IF:
- The reservation is associated with an active or future reservation.
- The user doesn’t have permission to remove guest details.

[ + ] Instantly create a reservation that is based on the details in the Guest Card with the + New Reservation button.

More card management options to come soon/in the future!

ADDITIONAL IMPROVEMENTS

Arrivals, Departure, and In-House Reports: These reports can now be run to sort by Room Type, Rate Code, and Company Card(s).
A/R Aging Report: We’ve included a Summary, Payments, and Balances column to this report.
- The Payments header is specifically for Unallocated payments.
- The Balances column will match the Balances on the A/R Transactions.

The following guest-facing documents can be configured in Stayntouch PMS to display a specific language in “translated” text, including the:

Users now have the ability to update reservations from non-commissionable to commissionable.
Stayntouch PMS will change the color of the commission text to purple when it has been edited (see example below: 10.00%).

Rainmaker Interface: Add a new message to the framework (revintel and guestrev).
Revintel Interface: Rainmaker's BI tool, admin/UI changes
New Integration: Basware Invoicing Service - Data Sync
New Interface : EASi Backoffice - Invoices File
New Integration - Baseware Invoicing Service
New Interface - EASi Backoffice A/R Info File