Applies to:

Stayntouch PMS

Direct Key Integrations

Stayntouch PMS Guide

Stayntouch PMS supports three direct key interfaces: Saflok, SALTO, and VingCard. The below article explains the setup steps for Stayntouch PMS.

IMPORTANT:

Note that setup MUST happen in Stayntouch PMS as well as in the key vendor's portal (supporting material here).
It is of critical importance that the Version Supported and Key Card Type Supported match the information outlined for each key card vendor.
Additionally, mapping of rooms is sometimes required for key integration with Stayntouch. Mapping information can be found under Settings > Integrations > Utilities > External Mappings in Stayntouch PMS.

Jump to a Section:

(1) Saflok / Kaba: RFID, MSR, Remote Encoding

- Version Supported: Saflok Version 4.0+

- Key Card Type Supported: MiFare 1K/MiFare Classic

(2) VingCard: RFID

- Version Supported: Ving VisionLine 1.16+

- Key Card Type Supported: MiFare Ultralight or MiFare Ultralight C

(3) SALTO: RFID, Remote Encoding

- Version Supported: SALTO version 12.xx+

- Key Card Type Supported: MiFare 1K/MiFare Classic or Tagit

(+) Room Mapping: Room mapping is required for room numbers where the formatting in the PMS and the key vendor differ. For example, if a room is configured in the key vendor system as 0405, but in Stayntouch PMS the room is setup as 405, then the property's room numbers would need to be mapped in the PMS.

SAFLOK/KABA

RFID Keys

Step 1. Locate Direct Interfaces

Navigate to Settings > Integrations > Door Lock Interface > Direct Interfaces.

Step 2. Configure Settings

Select the correct Saflok Key Card Vendor from the dropdown menu.

Include the following information in the spaces provided.
- Key System Access URL: http://xxx.xx.xx.xx/LensPMSWebService
  - Note that the "xxx.xx.xx.xx.xx" should be replaced with the public IP of the key server.
  - The Public IP of the key server should be accessible from Stayntouch's public production IP: 146.20.40.30
- Key System Access Port: 80 (Unless otherwise specified)
- Key System Username: DummyUser
- Key System Password: DummyPwd

Step 3. Select Key Cards

Scroll down to the "Supported key card types" section.
Check the boxes for the correct key card types.
Saflok ONLY supports the following key card types: MiFare 1K/MiFare Classic.

Step 4. Room Key Delivery

Next, proceed to Settings > Rooms > Room Key Delivery.
Apply the following settings:

MSR (Magnetic Strip Reader)

Note: For MSR encoding, we will enable remote encoding. This will work in conjunction with the key encoder provided by the vendor.

Step 1. Create a 'New' Key Encoder

For setup of MSR key encoders, go to Settings > Integrations > Door Lock Interface > Key Encoders > + ADD NEW.
The property needs to provide a description (i.e., any helpful information regarding the device itself).
The property needs to provide an encoder ID (this should mirror the ID on the key server).
The property needs to provide a location (i.e., a note that explains where the key encoder will be located on property).
Status: Toggle ON.
SaveChanges.

Step 2. Assign Encoders to Workstations

Next, navigate to Settings > Integrations > Utilities > Workstations.
Choose + ADD NEW.
Fill in the required fields.
- The "Hue Light ID" field: Please ignore this setting. This is a custom field not related to key integration.
Make sure to save these changes.

Remote Encoding

Overview

Saflok is also capable of supporting remote key encoding.
Encoders can be placed throughout the lobby to be accessed when it's time to print keys via iPad during check-in.
Watch a video demonstrating remote key encoding here.

Step 1. Disable Mobile Key

Navigate to Settings > Integrations > Door Lock Interface > Direct Interfaces.
Scroll down towards the section labeled IOS.
ENABLE MOBILE KEY: Turn OFF (toggle is left-facing and gray).

Step 2. Enable Remote Encoding

Then, on the same page, scroll down to Other Settings.
Check the box beside Enable Remote Encoding.
Click SAVE CHANGES.

VINGCARD

RFID Keys

Step 1. Locate Direct Interfaces

Navigate to Settings > Integrations > Door Lock Interface > Direct Interfaces.

Step 2. Configure Settings

Select the correct Vingcard Key System from the dropdown menu.

Include the following information in the spaces provided.
- Room Key System Vendor: Vingcard
- Key System Access URL: Enter the Public IP of the key server.
  - The Public IP of the key server should be accessible from Stayntouch's public production IP: 146.20.40.30
- Key System Access Port: 4000 (Unless otherwise specified)
- Key System Username: N/A
- Key System Password: N/A
- Number of Retries: N/A

Step 3. Select Key Cards

Scroll down to the "Supported key card types" section.
Check the boxes for the correct key card types.
VIngCard ONLY supports the following key card types: MiFare Ultralight or MiFare Ultralight C.

Step 4. Room Key Delivery

Next, proceed to Settings > Rooms > Room Key Delivery.
Apply the following settings:

Step 5. Save

Make sure to SAVE CHANGES at the bottom of the page.

SALTO

RFID Keys

Step 1. Locate Direct Interfaces

Navigate to Settings > Integrations > Door Lock Interface > Direct Interfaces.

Step 2. Configure Settings

Select the correct SALTO Key Card Vendor from the dropdown menu.

Include the following information in the spaces provided.
- Key System Access URL: Public IP of Key server (allow access to our production server).
  - The Public IP of the key server should be accessible from Stayntouch's public production IP addresses:
- Key System Access Port: 7020 (unless specified otherwise)
- Key System Username: N/A
- Key System Password: N/A

Step 3. Select Key Cards

Scroll down to the 'Supported key card types' section.
Check the boxes for the correct key card types.
SALTO ONLY supports the following key card types: MiFare 1K/MiFare Classic or Tagit.

Step 4. MiFare Authentication

If the property is using MiFare 1K/MiFare Classic for keys, scroll down to the MiFare Authentication section.
Please enter the following values:
- Authentication Key Types: Key B
- Key A: BCDEBFB3F275
- Key B: E09A90103E33
- Sector Aid: N/A

Step 5. Room Key Delivery

Next, proceed to Settings > Rooms > Room Key Delivery.
Apply the following settings:

Special Requirements:

1. The hotel will need to update their SALTO software to version 12.xx or above. Please contact SALTO to obtain a quote and schedule the software upgrade.

2. Stayntouch will send the integration activation card (SAM kit card) to the hotel. The hotel will contact SALTO to activate the function remotely. The hotel must update the locks with the PPD after the integration has been activated. The hotel should return the SAM kit card to Stayntouch after completing the upgrade procedure.

3. The hotel is required to acquire Mifare classic key cards (1K). These key cards can be provided by any vendor; however, it is recommended that the property order keys from SALTO or send their key samples to SALTO for testing.

Remote Encoding

Overview

SALTO is also capable of supporting remote key encoding.
Encoders can be placed throughout the lobby to be accessed when it's time to print keys via iPad during check-in.
Watch a video demonstrating remote key encoding here.

Step 1. Disable Mobile Key

Navigate to Settings > Integrations > Door Lock Interface > Direct Interfaces.
Scroll down towards the section labeled IOS.
ENABLE MOBILE KEY: Turn OFF (toggle is left-facing and gray).

Step 2. Enable Remote Encoding

Then, on the same page, scroll down to Other Settings.
Check the box beside Enable Remote Encoding.
Click SAVE CHANGES.

Edit SALTO Settings For Key Integrations

When integrating directly with SALTO or SALTO via Comtrol, from within your SALTO Space account, navigate System > General options and select the tab for PMS.

Under PMS, you’ll need to make sure that Industry Standard is selected. It should be set to TCPIP, and it will have the port that you need to use—in this example, we’re using port 7020, but you can use any port required.

If Industry Standard is not selected, then you need to select it. Make sure choose TCPIP, put in the port, and save it.

You’ll also need to restart services. You can do so by going to Windows Services, selecting the SALTO Pro Access Space Service, and restarting this service.

If you need to find the encoder IDs, you can go back to your SALTO Space account, and under System, you can go to SALTO Network, and the encoders are present there. This needs to be a number, so if you have these named something like “Front Desk Left” or “Front Desk Right”, you’ll need to update the name to a number instead.

ROOM MAPPING

Room key mapping is required when the room number formatting in a key system differs from how the room numbers are saved in the PMS. In the example screenshot below, the key vendor (external value) requires a '0' between the last two digits in the room number, while in the PMS (SNT VALUE), the '0' is omitted.

As a result, the following would be mapped in Stayntouch PMS like so:

Step 1. Map Rooms

First, navigate to Settings > Integrations > Utilities > External Mappings.
Choose your specific key vendor. (In this example, we will be using Saflok Key System.)
Click + ADD NEW.
Fill out the fields.
Repeat this step for every room number.

Step 2. Save.

Save your changes before navigating away.

Direct Key Integrations: Stayntouch PMS Guide

Direct Key Integrations