Applies to: Stayntouch PMS
List of Permissions
PERMISSION TYPE | DESCRIPTION |
Access Accounting Interface | Users with this permission have full access and can view and edit anything on this screen |
Access Accounts | Users without this permission cannot access accounts through Front Desk |
Access Cashiering | Users with this permission have full access and can view and edit anything on this screen |
Access Commissions | Users with this permission have full access and can view and edit anything on this screen |
Access Company & TA Cards | Users with this permission have full access and can view and edit anything on this screen |
Access Distribution Menu | Users with this permission have full access and can view and edit anything on this screen |
Access Group/Account Transactions | Users with this permission can access transactions and post charges from Front Desk > Accounts |
Access Guest ID Details | Users with this permission can access guest ID |
Access Journal | Users with this permission have full access and can view and edit anything on this screen |
Access Post Charges | Users with this permission have full access and can view and edit anything on this screen |
Access Rate Manager | Users with this permission have full access and can view and edit anything on this screen |
Access Room Diary | Users with this permission can access the room diary |
Access Run End of Day | Users with this permission have full access and can view and edit anything on this screen |
Access Task Maintenance | Users with this permission have full access and can view and edit anything on this screen. Users without this permission can access the screen, but they cannot perform any actions/edits. |
Access Task Management | Users with this permission have full access and can view and edit anything on this screen. Users without this permission can access the screen, but they cannot perform any actions/edits. |
Access the Auto Charge Functionality | Users with this permission can access the auto charge functionality from Financials |
Access the Invoice Search Functionality | Users with this permission can access the invoice search functionality from Financials |
Add Charge | Users without this permission cannot add a charge. The post charge button on the add charges screen will be disabled if this permission is not assigned; however, users will still be able to calculate and display price. |
Add, Edit, Delete Report Schedule | Users with this permission can add/edit/delete report schedules in the report scheduler |
Allocate/Unallocate Payment | Users with this permission can allocate/unallocate payments to open invoices |
Allotments - Create | Users without this permission cannot see the create allotment menu item |
Allotments - Manage | Users without this permission cannot see the manage allotment menu item |
Allow Check-Out Without Settlement | Users with this permission can check out guests with an open balance/without settlement |
Allow Post When Restricted | Users with this permission can switch on/off the no post toggle on the stay card |
Availability & House Status | Users with this permission have full access and can view and edit anything on this screen |
Book Restricted Room & Rate | Users without this permission cannot select the book button |
Book Room Without Inventory | Users without this permission cannot select the book button |
Bulk Check-In | Users with this permission can perform a bulk check-in |
Cancel Group | Users without this permission cannot cancel a group |
Cancel Reservation | Users without this permission cannot cancel a reservation. The cancel button will be hidden when this permission is not assigned. |
Cancel Reservation Without Refund | Users without this permission cannot cancel a reservation without asking for a refund. The "without refund" button will be hidden when this permission is not assigned. |
Card Merge | Users with this permission can merge a card (company, TA, and guest cards) |
Chain Menu | Users with this permission can access the chain menu |
Change Dates on Group Reservation | Users without this permission cannot continue with change of dates |
Change Restrictions | Users without this permission cannot update or change a restriction. If a user without this permission selects the rate manager, they will receive a message reminding them they do not have permission to update restrictions. |
Change Rooms Status to Inspected | Users with this permission can change room status to inspected |
Check In Reservation | Users without this permission cannot check in a reservation, and the check in button will be hidden. |
Check Out Reservation | Users without this permission cannot check out a reservation, and the check out button will be hidden. |
Check Out Reservation Early | Users without this permission cannot check out a reservation prior to the departure date. Upon selecting the check out button, a message will appear indicating that you cannot check out a guest early. |
Cloud Storage - Delete | Users with this permission can delete cloud storage attachments when enabled for Stay Cards, Guest Cards, Groups, Allotments, and/or Company/TA Cards |
Cloud Storage - Download | Users with this permission can download cloud storage attachments when enabled for Stay Cards, Guest Cards, Groups, Allotments, and/or Company/TA Cards |
Cloud Storage - Upload | Users with this permission can upload cloud storage attachments when enabled for Stay Cards, Guest Cards, Groups, Allotments, and/or Company/TA Cards |
Cloud Storage - View | Users with this permission can view cloud storage attachments when enabled for Stay Cards, Guest Cards, Groups, Allotments, and/or Company/TA Cards |
Create & Edit Reservations | Users with this permission have full access and can view and edit anything on this screen |
Create Account | User with this permission can create accounts |
Create Allotment Room Block | Users with this permission can create new items on this screen |
Create Allotment Rooming List | Users with this permission can create new items on this screen |
Create Allotment Summary | Users with this permission can create new items on this screen |
Create an A/R Account | Users with this permission can edit and create a new A/R account |
Create Company Card | Users without this permission cannot create a new company card. If a user without this permission attempts to create a new company card, they will receive a message reminding them they do not have permission to create a new company card. |
Create Group Room Block | Users with this permission can create group room blocks |
Create Group Summary | Users with this permission can create new items on this screen |
Create Key | Users without this permission cannot create keys and will not see the create key button. |
Create Reservation | Users without this permission cannot check availability and create a reservation. The message "You have no permission to create reservations!" will appear. |
Create Rooming List | Users with this permission can create rooming lists |
Create Sheets | Users without this permission cannot create sheets. If a user without this permission attempts to create a new sheet, they will receive a message reminding them they do not have permission to create task sheets. |
Create Travel Agent Card | Users without this permission cannot create a new TA card. If a user without this permission attempts to create a new TA card, they will receive a message reminding them they do not have permission to create a new TA card. |
Delete Action | Users with this permission can delete an existing action |
Delete Charges | Users with this permission can delete charges on bills and accounts |
Delete Contract | Users with this permission can delete a contract |
Delete Guest Card | Users with this permission can delete a guest card |
Detokenize Credit Card | Users with this permission can detokenize credit cards |
Direct Bill Payment | Users with this permission can process direct bill payments |
Do Not Move Reservation | Only users with this permission can update the Do Not Move toggle and move/unassign a room that has been set to Do Not Move |
Edit Account | Users with this permission have full access and can view and edit anything on this screen |
Edit Action | Users with this permission can edit an existing action |
Edit Allotment Room Block | Users with this permission have full access and can view and edit anything on this screen |
Edit Allotment Rooming List | Users with this permission have full access and can view and edit anything on this screen |
Edit Allotment Summary | Users with this permission have full access and can view and edit anything on this screen |
Edit Charges | Users with this permission can edit charges on bills and accounts |
Edit Charge Code Description | Users with this permission can edit charge code descriptions |
Edit Commissions Tab | Users with this permission can set records to paid and edit the permission on the stay card and guest bill |
Edit Company Card | Users without this permission cannot edit a company card. If a user without this permission attempts to edit a company card, they will receive a message reminding them they do not have permission to edit a company card. |
Edit Contract Access Code | Users with this permission can edit the contract access code in Accounts > Contracts |
Edit Direct Bill Restriction | Users with this permission can restrict direct debit payments for an account/card |
Edit Group Room Block | Users with this permission have full access and can view and edit anything on this screen |
Edit Group Summary | Users with this permission have full access and can view and edit anything on this screen |
Edit Multi Currency Exchange Rates | Users with this permission can edit the currency exchange in Stayntouch PMS |
Edit Reservation | Users without this permission cannot edit any of the fields on a reservation. The message "You have no permission to create reservations!" will appear. |
Edit Rooming List | Users with this permission have full access and can view and edit anything on this screen |
Edit Travel Agent Card | Users without this permission cannot edit a TA card. If a user without this permission attempts to edit a TA card, they will receive a message reminding them they do not have permission to edit a TA card. |
Enable/Disable Post Charges | Users without this permission cannot change the status of the enable/disable charges button on the view bill page (red or green button enable/disable posts charges). If this permission is not assigned, and a user selects the enable/disable charges button, a message will appear indicating the user does not have permission to enable or disable this button. |
Export Reports | Users with this permission can access scheduled exports |
Events | Users with this permission can access the Events menu item under Revenue Management |
Financials Budgets | Users with this permission can access the Budgets menu item under Financials |
Flag Guest | Users with this permission can flag a guest card |
Global Card Update | Users with this permission can update the global fields on the guest/company/TA cards |
GRC Report | Users with this permission can access the Group Rooms Control Report |
Group House Borrow | Users with this permission can borrow from house availability when creating or editing a group reservation if there is no availability in a group allocation for the selected dates |
Group - Move Charges - Bill | Users without this permission cannot move a charge |
Groups - Create | Users without this permission cannot see the create group menu item |
Groups - Manage | Users without this permission cannot see the manage group menu item |
Housekeeping Room Status Access | Users with this permission have full access and can view and edit anything on this screen. Users without this permission can access the screen, but they cannot perform any actions/edits. |
ID Scan Bypass | Users with this permission can bypass ID scan |
Logout | Users with this permission have full access and can view and edit anything on this screen |
Make Authorization | Users with this permission can authorize a credit card |
Make Payment | In addition to adding a credit card to a guest's stay card (Post Payment permission), users with this permission can make a payment. The make payment and pay buttons will be visible from the deposit, view bill, and reservation summary screens. |
Make Refund | Users without this permission cannot complete a refund. The refund button will be disabled when this permission is not assigned. This permission will also need the "Edit Charge Code Description" permission for the users to see the purple pencil button to process a refund. |
Manage Sheets | Users without this permission cannot manage sheets. If a user without this permission attempts to manage sheets, they will receive a message reminding them they do not have permission to manage task sheets. |
Manual CC Auth | Users with this permission can manually authorize a credit card on a stay card |
Move Charges - Bill | Users without this permission cannot move a charge. The move charge button will be hidden from the view bill page. |
Move Charges - Reservation/Account | Users without this permission cannot move a charge. |
Move Group Dates | Users with this permission can lengthen or shorten group dates |
Move Room | Users without this permission cannot move a room. If a room move is attempted after check-in, users without this permission will receive a message indicating they cannot move a guest. |
Move Room Without Charge | Users without this permission cannot move a room if an additional charge is required. If a room move is attempted after check-in, users without this permission will receive a message indicating they cannot move a guest. |
Multi Property Switch | Users with this permission can toggle between multiple properties and have full access and can view and edit anything in these properties |
Overbook House | Users with this permission can proceed with overbooking. If this permission has not been granted, selecting the continue button will trigger a message to alert the user of the missing permission. |
Overbook Room Type | Users with this permission can proceed with overbooking. If this permission has not been granted, selecting the continue button will trigger a message to alert the user of the missing permission. |
Overbooking Menu | Users with this permission can access the overbooking menu |
Override Business Date Change < 18 Hours | Users with this permission can override business date changes less than 18 hours after the previous EOD |
Override CC Authorization | Users without this permission cannot continue with check-in |
Override Item Inventory | Only users with this permission can override item inventory |
Overwrite Debit Restriction | Users with this permission can overwrite restricted accounts |
Overwrite Direct Bill Maximum Amount | Users with this permission can overwrite the direct bill max amount |
Post Payment | Users without this permission cannot add a payment method to a stay card (note corresponding Make Payment permission for this option) |
Post Refund | Users without this permission cannot post a refund |
Post Transaction | Users with this permission can only add a credit card. The pay button is removed from all screens. |
Put Room OOO or OOS | Users without this permission cannot put a room OOO or OOS. If a user without this permission attempts to change service status, they will receive a message reminding them they do not have permission to change service status. |
Refund Using Negative Amount | Users without this permission cannot post a negative amount in the AMOUNT TO PAY field when using the PAY icon on the Guest Bill screen. |
Reinstate Reservation | Users without this permission cannot select the reinstate reservation button |
Remove Billing Instructions from Group | Users with this permission can remove billing instructions from a group |
Remove Credit Card from Stay Card | Users with this permission can remove a credit card from a reservation |
Remove Guest Details | Users with this permission can remove guest details |
Reports - A/R Summary | Users with this permission have access to this report |
Reports - Add-On | Users with this permission have access to this report |
Reports - Adjustment Report | Users with this permission have access to this report |
Reports - Arrivals | Users with this permission have access to this report |
Reports - Business on the Books | Users with this permission have access to this report |
Reports - Cancellation & No Show | Users with this permission have access to this report |
Reports - Check In/Out | Users with this permission have access to this report |
Reports - Company/TA Top Producers | Users with this permission have access to this report |
Reports - Comparison | Users with this permission have access to this report |
Reports - Complimentary Reports | Users with this permission have access to this report |
Reports - Credit Balance Report | Users with this permission have access to this report |
Reports - Daily Production by Demographics | Users with this permission have access to this report |
Reports - Daily Production by Rate | Users with this permission have access to this report |
Reports - Departures | Users with this permission have access to this report |
Reports - Forecast by Date Range Report | Users with this permission have access to this report |
Reports - Group Deposit | Users with this permission have access to this report |
Reports - Guest & Group Forecast | Users with this permission have access to this report |
Reports - Guest Balance | Users with this permission have access to this report |
Reports - In House Guests | Users with this permission have access to this report |
Reports - Log In & Out Activity | Users with this permission have access to this report |
Reports - Market Segment Statistics Report | Users with this permission have access to this report |
Reports - Production by Room Type | Users with this permission have access to this report |
Reports - Rate Adjustment | Users with this permission have access to this report |
Reports - Upsell | Users with this permission have access to this report |
Reports - Web Check In Conversion | Users with this permission have access to this report |
Reports - Web Check Out Conversion | Users with this permission have access to this report |
Reports - Yearly VAT Listing | Users with this permission have access to this report |
Reverse Check Out | Users without this permission cannot select the reverse check-out button |
Run Inventory Utility | Only users with this permission can execute the balance inventory utility |
Search Reservations | Users with this permission have full access and can view and edit anything on this screen |
Settings - Access to Hotel Admin | Users with this permission have full access and can view and edit anything on this screen |
Settings - Change Password Menu | Users with this permission have full access and can view and edit anything on this screen |
Settings - Financials | Users with this permission have full access and can view and edit anything on this screen |
Settings - Guest Cards | Users with this permission have full access and can view and edit anything on this screen |
Settings - Hotel & Staff | Users with this permission have full access and can view and edit anything on this screen |
Settings - Integrations | Users with this permission have full access and can view and edit anything on this screen |
Settings - Promos & Upsell | Users with this permission have full access and can view and edit anything on this screen |
Settings - Rates | Users with this permission have full access and can view and edit anything on this screen |
Settings - Reservations | Users with this permission have full access and can view and edit anything on this screen |
Settings - Rooms | Users with this permission have full access and can view and edit anything on this screen |
Settings - Stats & Reports | Users with this permission have full access and can view and edit anything on this screen |
Settings - Station | Users with this permission have full access and can view and edit anything on the Guest Kiosk screen |
Settings - Zest | Users with this permission have full access and can view and edit anything on the Guest Mobility screen |
Split Charges | Users with this permission can split charges on bills and accounts |
Submit CC Batch | Users without this permission cannot submit the CC batch |
Tax Exempt | Users with this permission can set the tax exempt toggle on/off |
Update and Overwrite Rate Amount | Users without this permission cannot update the rate amount manually. When the ADR is edited, the update field will be locked. |
Update Commission | Only users with this permission can update the commission percentage/amount on the stay card |
Update Rate Price | Users without this permission cannot update a rate price. If a user without this permission selects the rate manager, they will receive a message reminding them they do not have permission to update rate price. |
Update Room Status | Users without this permission cannot update sheets. If a user without this permission attempts to update sheets, they will receive a message reminding them they do not have permission to update task sheets. |
Vacant Rooms Report | Users with this permission can access this report |
View CC Transactions | Users with this permission can view anything on this screen |
View Commissions Tab | Users with this permission can view the permissions tab and the permission fields on the bill screen |
View Suppressed Rate | Users with permission can view suppressed rates on the stay card/bill screen |