Applies to: Stayntouch PMS
List of Permissions
PERMISSION TYPE | DESCRIPTION |
Access Accounting Interface | Users with this permission have full access and can view and edit anything on this screen |
Access Accounts | Users without this permission cannot access accounts through Front Desk |
Access Cashiering | Users with this permission have full access and can view and edit anything on this screen |
Access Commissions | Users with this permission have full access and can view and edit anything on this screen |
Access Company & TA Cards | Users with this permission have full access and can view and edit anything on this screen |
Access Distribution Menu | Users with this permission have full access and can view and edit anything on this screen |
Access Group/Account Transactions | Users with this permission have access to this screen and can view and edit anything apart from what is defined in permissions detailed below |
Access Guest ID Details | Users with this permission can access guest ID |
Access Journal | Users with this permission have full access and can view and edit anything on this screen |
Access Post Charges | Users with this permission have full access and can view and edit anything on this screen |
Access Rate Manager | Users with this permission have full access and can view and edit anything on this screen |
Access Room Diary | Users with this permission can access the room diary |
Access Run End of Day | Users with this permission have full access and can view and edit anything on this screen |
Access Task Maintenance | Users with this permission have full access and can view and edit anything on this screen. Users without this permission can access the screen, but they cannot perform any actions/edits. |
Access Task Management | Users with this permission have full access and can view and edit anything on this screen. Users without this permission can access the screen, but they cannot perform any actions/edits. |
Access the Auto Charge Functionality | Users with this permission can access the auto charge functionality from Financials |
Access the Invoice Search Functionality | Users with this permission can access the invoice search functionality from Financials |
Add Charge | Users without this permission cannot add a charge. The post charge button on the add charges screen will be disabled if this permission is not assigned; however, users will still be able to calculate and display price. |
Add, Edit, Delete Report Schedule | Users with this permission can add/edit/delete report schedules in the report scheduler |
Allocate/Unallocate Payment | Users with this permission can allocate/unallocate payments to open invoices |
Allotments - Create | Users without this permission cannot see the create allotment menu item |
Allotments - Manage | Users without this permission cannot see the manage allotment menu item |
Allow Check-Out Without Settlement | Users with this permission can check out guests with an open balance/without settlement |
Allow Post When Restricted | Users with this permission can switch on/off the no post toggle on the stay card |
Availability & House Status | Users with this permission have full access and can view and edit anything on this screen |
Book Restricted Room & Rate | Users without this permission cannot select the book button |
Book Room Without Inventory | Users without this permission cannot select the book button |
Bulk Check-In | Users with this permission can perform a bulk check-in |
Cancel Group | Users without this permission cannot cancel a group |
Cancel Reservation | Users without this permission cannot cancel a reservation. The cancel button will be hidden when this permission is not assigned. |
Cancel Reservation Without Refund | Users without this permission cannot cancel a reservation without asking for a refund. The "without refund" button will be hidden when this permission is not assigned. |
Card Merge | Users with this permission can merge a card (company, TA, and guest cards) |
Chain Menu | Users with this permission can access the chain menu |
Change Dates on Group Reservation | Users without this permission cannot continue with change of dates |
Change Restrictions | Users without this permission cannot update or change a restriction. If a user without this permission selects the rate manager, they will receive a message reminding them they do not have permission to update restrictions. |
Change Rooms Status to Inspected | Users with this permission can change room status to inspected |
Check In Reservation | Users without this permission cannot check in a reservation, and the check in button will be hidden. |
Check Out Reservation | Users without this permission cannot check out a reservation, and the check out button will be hidden. |
Check Out Reservation Early | Users without this permission cannot check out a reservation prior to the departure date. Upon selecting the check out button, a message will appear indicating that you cannot check out a guest early. |
Cloud Storage - Delete | Users with this permission can delete cloud storage attachments when enabled for Stay Cards, Guest Cards, Groups, Allotments, and/or Company/TA Cards |
Cloud Storage - Download | Users with this permission can download cloud storage attachments when enabled for Stay Cards, Guest Cards, Groups, Allotments, and/or Company/TA Cards |
Cloud Storage - Upload | Users with this permission can upload cloud storage attachments when enabled for Stay Cards, Guest Cards, Groups, Allotments, and/or Company/TA Cards |
Cloud Storage - View | Users with this permission can view cloud storage attachments when enabled for Stay Cards, Guest Cards, Groups, Allotments, and/or Company/TA Cards |
Create & Edit Reservations | Users with this permission have full access and can view and edit anything on this screen |
Create Account | User with this permission can create accounts |
Create Allotment Room Block | Users with this permission can create new items on this screen |
Create Allotment Rooming List | Users with this permission can create new items on this screen |
Create Allotment Summary | Users with this permission can create new items on this screen |
Create an A/R Account | Users with this permission can edit and create a new A/R account |
Create Company Card | Users without this permission cannot create a new company card. If a user without this permission attempts to create a new company card, they will receive a message reminding them they do not have permission to create a new company card. |
Create Group Room Block | Users with this permission can create group room blocks |
Create Group Summary | Users with this permission can create new items on this screen |
Create Key | Users without this permission cannot create keys and will not see the create key button. |
Create Reservation | Users without this permission cannot check availability and create a reservation. The message "You have no permission to create reservations!" will appear. |
Create Rooming List | Users with this permission can create rooming lists |
Create Sheets | Users without this permission cannot create sheets. If a user without this permission attempts to create a new sheet, they will receive a message reminding them they do not have permission to create task sheets. |
Create Travel Agent Card | Users without this permission cannot create a new TA card. If a user without this permission attempts to create a new TA card, they will receive a message reminding them they do not have permission to create a new TA card. |
Delete Action | Users with this permission can delete an existing action |
Delete Charges | Users with this permission can delete charges on bills and accounts |
Delete Contract | Users with this permission can delete a contract |
Delete Guest Card | Users with this permission can delete a guest card |
Detokenize Credit Card | Users with this permission can detokenize credit cards |
Direct Bill Payment | Users with this permission can process direct bill payments |
Do Not Move Reservation | Only users with this permission can update the Do Not Move toggle and move/unassign a room that has been set to Do Not Move |
Edit Account | Users with this permission have full access and can view and edit anything on this screen |
Edit Action | Users with this permission can edit an existing action |
Edit Allotment Room Block | Users with this permission have full access and can view and edit anything on this screen |
Edit Allotment Rooming List | Users with this permission have full access and can view and edit anything on this screen |
Edit Allotment Summary | Users with this permission have full access and can view and edit anything on this screen |
Edit Charges | Users with this permission can edit charges on bills and accounts |
Edit Charge Code Description | Users with this permission can edit charge code descriptions |
Edit Commissions Tab | Users with this permission can set records to paid and edit the permission on the stay card and guest bill |
Edit Company Card | Users without this permission cannot edit a company card. If a user without this permission attempts to edit a company card, they will receive a message reminding them they do not have permission to edit a company card. |
Edit Contract Access Code | Users with this permission can edit the contract access code in Accounts > Contracts |
Edit Direct Bill Restriction | Users with this permission can restrict direct debit payments for an account/card |
Edit Group Room Block | Users with this permission have full access and can view and edit anything on this screen |
Edit Group Summary | Users with this permission have full access and can view and edit anything on this screen |
Edit Multi Currency Exchange Rates | Users with this permission can edit the currency exchange in Stayntouch PMS |
Edit Reservation | Users without this permission cannot edit any of the fields on a reservation. The message "You have no permission to create reservations!" will appear. |
Edit Rooming List | Users with this permission have full access and can view and edit anything on this screen |
Edit Travel Agent Card | Users without this permission cannot edit a TA card. If a user without this permission attempts to edit a TA card, they will receive a message reminding them they do not have permission to edit a TA card. |
Enable/Disable Post Charges | Users without this permission cannot change the status of the enable/disable charges button on the view bill page (red or green button enable/disable posts charges). If this permission is not assigned, and a user selects the enable/disable charges button, a message will appear indicating the user does not have permission to enable or disable this button. |
Export Reports | Users with this permission can access scheduled exports |
Events | Users with this permission can access the Events menu item under Revenue Management |
Financials Budgets | Users with this permission can access the Budgets menu item under Financials |
Flag Guest | Users with this permission can flag a guest card |
Global Card Update | Users with this permission can update the global fields on the guest/company/TA cards |
GRC Report | Users with this permission can access the Group Rooms Control Report |
Group House Borrow | Users with this permission can borrow from house availability when creating or editing a group reservation if there is no availability in a group allocation for the selected dates |
Group - Move Charges - Bill | Users without this permission cannot move a charge |
Groups - Create | Users without this permission cannot see the create group menu item |
Groups - Manage | Users without this permission cannot see the manage group menu item |
Housekeeping Room Status Access | Users with this permission have full access and can view and edit anything on this screen. Users without this permission can access the screen, but they cannot perform any actions/edits. |
ID Scan Bypass | Users with this permission can bypass ID scan |
Logout | Users with this permission have full access and can view and edit anything on this screen |
Make Authorization | Users with this permission can authorize a credit card |
Make Payment | In addition to adding a credit card to a guest's stay card (Post Payment permission), users with this permission can make a payment. The make payment and pay buttons will be visible from the deposit, view bill, and reservation summary screens. |
Make Refund | Users without this permission cannot complete a refund. The refund button will be disabled when this permission is not assigned. |
Manage Sheets | Users without this permission cannot manage sheets. If a user without this permission attempts to manage sheets, they will receive a message reminding them they do not have permission to manage task sheets. |
Manual CC Auth | Users with this permission can manually authorize a credit card on a stay card |
Move Charges - Bill | Users without this permission cannot move a charge. The move charge button will be hidden from the view bill page. |
Move Charges - Reservation/Account | Users without this permission cannot move a charge. |
Move Group Dates | Users with this permission can lengthen or shorten group dates |
Move Room | Users without this permission cannot move a room. If a room move is attempted after check-in, users without this permission will receive a message indicating they cannot move a guest. |
Move Room Without Charge | Users without this permission cannot move a room if an additional charge is required. If a room move is attempted after check-in, users without this permission will receive a message indicating they cannot move a guest. |
Multi Property Switch | Users with this permission can toggle between multiple properties and have full access and can view and edit anything in these properties |
Overbook House | Users with this permission can proceed with overbooking. If this permission has not been granted, selecting the continue button will trigger a message to alert the user of the missing permission. |
Overbook Room Type | Users with this permission can proceed with overbooking. If this permission has not been granted, selecting the continue button will trigger a message to alert the user of the missing permission. |
Overbooking Menu | Users with this permission can access the overbooking menu |
Override Business Date Change < 18 Hours | Users with this permission can override business date changes less than 18 hours after the previous EOD |
Override CC Authorization | Users without this permission cannot continue with check-in |
Override Item Inventory | Only users with this permission can override item inventory |
Overwrite Debit Restriction | Users with this permission can overwrite restricted accounts |
Overwrite Direct Bill Maximum Amount | Users with this permission can overwrite the direct bill max amount |
Post Payment | Users without this permission cannot add a payment method to a stay card (note corresponding Make Payment permission for this option) |
Post Refund | Users without this permission cannot post a refund |
Post Transaction | Users with this permission can only add a credit card. The pay button is removed from all screens. |
Put Room OOO or OOS | Users without this permission cannot put a room OOO or OOS. If a user without this permission attempts to change service status, they will receive a message reminding them they do not have permission to change service status. |
Refund Using Negative Amount | Users without this permission cannot post a negative amount in the AMOUNT TO PAY field when using the PAY icon on the Guest Bill screen. |
Reinstate Reservation | Users without this permission cannot select the reinstate reservation button |
Remove Billing Instructions from Group | Users with this permission can remove billing instructions from a group |
Remove Credit Card from Stay Card | Users with this permission can remove a credit card from a reservation |
Remove Guest Details | Users with this permission can remove guest details |
Reports - A/R Summary | Users with this permission have access to this report |
Reports - Add-On | Users with this permission have access to this report |
Reports - Adjustment Report | Users with this permission have access to this report |
Reports - Arrivals | Users with this permission have access to this report |
Reports - Business on the Books | Users with this permission have access to this report |
Reports - Cancellation & No Show | Users with this permission have access to this report |
Reports - Check In/Out | Users with this permission have access to this report |
Reports - Company/TA Top Producers | Users with this permission have access to this report |
Reports - Comparison | Users with this permission have access to this report |
Reports - Complimentary Reports | Users with this permission have access to this report |
Reports - Credit Balance Report | Users with this permission have access to this report |
Reports - Daily Production by Demographics | Users with this permission have access to this report |
Reports - Daily Production by Rate | Users with this permission have access to this report |
Reports - Departures | Users with this permission have access to this report |
Reports - Forecast by Date Range Report | Users with this permission have access to this report |
Reports - Group Deposit | Users with this permission have access to this report |
Reports - Guest & Group Forecast | Users with this permission have access to this report |
Reports - Guest Balance | Users with this permission have access to this report |
Reports - In House Guests | Users with this permission have access to this report |
Reports - Log In & Out Activity | Users with this permission have access to this report |
Reports - Market Segment Statistics Report | Users with this permission have access to this report |
Reports - Production by Room Type | Users with this permission have access to this report |
Reports - Rate Adjustment | Users with this permission have access to this report |
Reports - Upsell | Users with this permission have access to this report |
Reports - Web Check In Conversion | Users with this permission have access to this report |
Reports - Web Check Out Conversion | Users with this permission have access to this report |
Reports - Yearly VAT Listing | Users with this permission have access to this report |
Reverse Check Out | Users without this permission cannot select the reverse check-out button |
Run Inventory Utility | Only users with this permission can execute the balance inventory utility |
Search Reservations | Users with this permission have full access and can view and edit anything on this screen |
Settings - Access to Hotel Admin | Users with this permission have full access and can view and edit anything on this screen |
Settings - Change Password Menu | Users with this permission have full access and can view and edit anything on this screen |
Settings - Financials | Users with this permission have full access and can view and edit anything on this screen |
Settings - Guest Cards | Users with this permission have full access and can view and edit anything on this screen |
Settings - Hotel & Staff | Users with this permission have full access and can view and edit anything on this screen |
Settings - Integrations | Users with this permission have full access and can view and edit anything on this screen |
Settings - Promos & Upsell | Users with this permission have full access and can view and edit anything on this screen |
Settings - Rates | Users with this permission have full access and can view and edit anything on this screen |
Settings - Reservations | Users with this permission have full access and can view and edit anything on this screen |
Settings - Rooms | Users with this permission have full access and can view and edit anything on this screen |
Settings - Stats & Reports | Users with this permission have full access and can view and edit anything on this screen |
Settings - Station | Users with this permission have full access and can view and edit anything on the Guest Kiosk screen |
Settings - Zest | Users with this permission have full access and can view and edit anything on the Guest Mobility screen |
Split Charges | Users with this permission can split charges on bills and accounts |
Submit CC Batch | Users without this permission cannot submit the CC batch |
Tax Exempt | Users with this permission can set the tax exempt toggle on/off |
Update and Overwrite Rate Amount | Users without this permission cannot update the rate amount manually. When the ADR is edited, the update field will be locked. |
Update Commission | Only users with this permission can update the commission percentage/amount on the stay card |
Update Rate Price | Users without this permission cannot update a rate price. If a user without this permission selects the rate manager, they will receive a message reminding them they do not have permission to update rate price. |
Update Room Status | Users without this permission cannot update sheets. If a user without this permission attempts to update sheets, they will receive a message reminding them they do not have permission to update task sheets. |
Vacant Rooms Report | Users with this permission can access this report |
View CC Transactions | Users with this permission can view anything on this screen |
View Commissions Tab | Users with this permission can view the permissions tab and the permission fields on the bill screen |
View Suppressed Rate | Users with permission can view suppressed rates on the stay card/bill screen |