Release Notes: Rover PMS (v2.6)

Modified on: Wed, 9 Jan, 2019 at 8:54 AM

Applies to:          Rover PMS             Rover Overlay


Rover PMS

Release Notes (v2.6)


Effective: 19 July 2017


ROVER UPDATES


WEEKDAY VISIBLE ON THE GROUPS/ALLOTMENTS TAB

  • The day of the week now appears for group bookings (on the Room Block Details tab) and allotments (on the Allotment Details tab). 






ROOM STATUS/WORK MANAGEMENT ENHANCEMENT

  • Rover now includes the guest’s arrival and departure date on the PRINT version of the Room Status and Work Management pages if the room is OCCUPIED.

    • The downward pointing arrow indicates an arrival. 

    • The upward pointing arrow indicates a departure. 

    • Locate the Room Status page: Sidebar Menu > Housekeeping > Room Status

    • Locate the Work Management page: Sidebar Menu > Housekeeping > Task Management > Manage Work Sheets 



FILTER ADDED TO CREDIT CHECK REPORT

  • Select Exceeded Only on the Credit Check Report to generate a report that lists guests who have exceeded the amount authorized for their card on file. 




NUMBER OF GUESTS AND ACCOMPANY GUESTS TO BE IN SYNC

  • The Reservation Summary and Billing Information screens will now reflect the number of accompanying guests - whether they be adults, children, and/or infants. 

  • If the number of accompanying guests changes (+/-), the “guest” field will change accordingly.

  • The icons for children and infants have been updated. 

    • Child: child wearing mortarboard

    • Infant: baby icon




INTERFACES


Additional Messaging: Vertical Booking 

  • Vertical Booking accepts messages for committed (confirmed), cancelled, and now ‘modified’ reservations. 

  • A modified reservation is a reservation that has been changed/updated (this includes cancelled reservations that has been reinstated in Rover).



New Integration: OpenKey 

  • Rover can now interface with OpenKey - a software solution that allows guests access to their hotel room via mobile key. 

  • Specifically, Rover sends the guest’s reservation information to OpenKey. OpenKey then manages ‘delivery’ of the mobile key to the guest. 

  • Rover shares a number of reservation messages to OpenKey (check-in, check-out, no show, cancellation, update/changes to reservation, etc. 



Automated Report Delivery with SnapShot 

  • To ensure accurate data is sent from Rover to SnapShot, Rover now supports the automatic delivery of reporting data over a 3 day period. 

  • Reporting information must be validated over this 3 day period before the property can go “live” with SnapShot. 



Mapping Charge Codes for SnapShot

  • When SnapShot is activated for a property, the charge codes in Rover must be ‘mapped’ with SnapShot to ensure information is successfully delivered between the PMS and the interface. 

  • A StayNTouch Installer can assist with this set up. Sign up with SnapShot to get started here.



M3: Send Reports without Taxes 

  • M3 BackOffice requests financial information that EXCLUDES taxes for financial information related to charge codes, rates, room types, and market segments. 

  • These reports can now be set up for delivery in Rover (Settings > Interfaces > Back Office > M3 Back Office Export). 

    • To enable, assign the following reports to the “Selected Data Types” for M3 Back Office:  

    • Financial Journal Charge Codes No Tax

    • Financial Journal Rates No Tax

    • Financial Journal Room Types No Tax

    • Financial Journal Market Segments No Tax




ZDirect Enhanced Messaging 

  • Rover now supports additional messaging with ZDirect, including: 

  • E-mail opt-in/opt-out messages (used by ZDirect). 

  • Message containing two phone numbers.

  • Loyalty messages. 



Payment Integrations: Authorizations 

  • Now, when a credit card is added as a new payment method during check-in or when collecting payment, Rover obtains a $1 authorization. 



EMV Terminal: Authorizations 

  • When a Rover-user checks-in a guest and the workstation has an EMV terminal attached, Rover will send the authorization request to the terminal.




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