Mobile Key Email Prompt
During check in via Zest Station, guests are prompted to choose between a mobile key and/or physical key. Note, the guest has the option to select BOTH key types, as well.
When Mobile Key is selected, the guest will be asked to ensure that their email on file is correct. (The guest receives the 3rd party app in an email. They can then download the app from there.)
End result: The guest receives an email with a link to download mobile key app.
Part 1: Select template in SNT Admin. (Must be done by an SNT Team Member.)
- Choose the property's template.
- Make sure to select "Station offer mobile key."
Part 2: Settings > Zest > Mobile App Marketing
Configure this page.
Part 3: Settings > Station > Get Mobile Phone Key Email
Configure this page. Ensure correct toggles are ON.
- Part 4: Settings > Rooms > Room Key Delivery > under Station Check In's select Offer Mobile Phone Key - 3rd Party