Release Notes (v1.31)
IMPORTANT ROVER UPDATE
Effective February 15th, the firstname.lastname@example.org email will be disabled. All support requests must be submitted through StayNTouch’s support portal, Helpdesk. In the event that you or anyone on your team needs to open, respond to, or follow-up on a support request, please login to Helpdesk.
Questions? Check out our Helpdesk guide here.
BUSINESS ON THE BOOKS REPORT
- The newly added Business on the Books report provides an overview of the ADR and revenue generated for individual reservations, groups (picked-up/not picked-up), and allotments (picked-up/not picked-up). To access this report, manage your user permissions in Settings > Hotel Details > Reports - Business on the Books.
ADD ON FORECAST REPORT
- Previously the Add on Forecast Report did not display add-ons by “post type.” Now the post type appears on the report and is calculated correctly in the revenue section. The post type indicates when the add on will be posted to the guest bill (i.e. entire stay, first night, or weekly).
TRAVEL AGENT COMMISSIONS REPORT
- Review which travel agents have a commission due with the newly created Travel Agent Commissions Report. You may view 10 travel agents per page and a total of 10 reservations for each travel agent listed (before a pagination prompt appears). Rover fetches information based on the the reservation’s departure date.