Ability to suppress Add-On Amount
1 Comment
Hi Andrea!
Does our package "bundle" functionality resolve this for you? We discussed this in a recent package themed Office Hours session too - here is the link in case you want to watch the recording, and a link to register for future office hours if you'd like to attend (live session with a Q&A!) or get a copy of the recording automatically.
With the current add on function packages with daily inclusions (i.e. breakfast) works well by adding a +$xxx to the rate while setting up the back-end routing for each night the guest stays. However, when offering a package with a one-time inclusion (i.e. welcome cocktails, chocolates etc.), the package would be set up to route multiple separate charges on the back end (to ensure correct routing), which results in itemized charges appearing on the guest invoice if the goal is to only charge part for the first night. This reduces the “package feel” and can look unattractive to guests.
Proposed Functionality:
Allow add-ons to be included in the rate for calculation and routing purposes but have the option to suppress the add-on price from showing on the guest invoice, while still ensuring back-end totals are accurate.
Benefits:
Maintains accurate pricing without overcharging or undercharging based on length of stay.
Keeps guest invoices clean and focused on the package experience.
Increases flexibility for one-time amenities and special inclusions.