I am following up on this feature request. We would love to see it taken a step further with the implementation of tax exempt charge codes.
We would like to see functionality for the tax exempt toggle switch to retroactively change the exemption status for prior dates, and toggle the charge codes from their taxable to their tax exempt variant, rather than simply filtering / restricting the posting of taxes.
We run into issues with requiring our teams to go through their tax exempt reports, pick out the rates for each day and add them up. Additionally the tax exempt report only reports the scheduled rate, and does not include any adjustments that may have been made or additional revenue that may have been posted (such as resort fees).
Lastly, our resort fees are set to be tax inclusive, so when we mark a guest as tax exempt, the system still pulls in taxable room, thus pulling in taxable resort fee. Since we can not add tax on top of of a tourism tax, the resort fee calculates at the fee percentage + the tax percentage.
Having tax exempt charge codes would simplify back office reporting, and make operations more automatic at the front desk, reducing the need for front and back office managers to be making regular adjustments.
I am following up on this feature request. We would love to see it taken a step further with the implementation of tax exempt charge codes.
We would like to see functionality for the tax exempt toggle switch to retroactively change the exemption status for prior dates, and toggle the charge codes from their taxable to their tax exempt variant, rather than simply filtering / restricting the posting of taxes.
We run into issues with requiring our teams to go through their tax exempt reports, pick out the rates for each day and add them up. Additionally the tax exempt report only reports the scheduled rate, and does not include any adjustments that may have been made or additional revenue that may have been posted (such as resort fees).
Lastly, our resort fees are set to be tax inclusive, so when we mark a guest as tax exempt, the system still pulls in taxable room, thus pulling in taxable resort fee. Since we can not add tax on top of of a tourism tax, the resort fee calculates at the fee percentage + the tax percentage.
Having tax exempt charge codes would simplify back office reporting, and make operations more automatic at the front desk, reducing the need for front and back office managers to be making regular adjustments.