Implemented

Tax Exempt Description/Charge Code

When Tax Exempt is toggled on in the reservation the description that prints is Room Taxable - it confuses the guests.  If possible have that read exempt and post to a tax exempt charge code.


SNT Team

Hi Johnathan,


While it cannot post to a different charge code, you can certainly add a translation field within that charge code and name it something more generic like "Room Charge" - this will make it so that the guest sees "Room Charge" (or whatever you enter as the translation) instead of "Room Taxable" - but, as a note, since tax exempt reservations post on that charge code as well, it may make more sense for your accounting team to change the label as a whole so that it does not confuse them either.


Best,


Julia

Forum User

Regency Hotels would like to see this second charge code functionality as well to simplify bookkeeping. Otherwise we are using the comparison report and the tax exempt report to try and get to our numbers for tax exempt revenue. 


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