Join Our New "Office Hours" – Let’s Talk OTA Reservations!

We’re thrilled to announce something exciting—Office Hours! Each month, we’ll be hosting a fun, interactive, and insightful one-hour session where we:

• Tackle hot topics & industry best practices
• Show you how to make the most of new features
• Answer your burning questions (so everyone benefits!)

This Month’s Topic: Managing Third-Party/OTA Reservations

Save the Date: Thursday, April 3, at 11am EST

We understand that managing OTA reservations can be tricky, so this month, we’re here to simplify it with:

• Ensure CRS reservations have correct payment details (Company/Travel Agent cards—resources available!)
• Virtual card handling & best practices (Smooth payment processing)
• Tips for posting payments at the right time—before check-out, at check-out, or pre-check-in (avoid rounding errors!)
• Smart use of card notes & alerts (e.g., auto-reminders for incidentals or perks like "Mr. & Mrs. Smith get a bottle of wine on arrival!")
• Making amenity requests smoother with default actions & add-ons
• Preparing for success by reviewing notes & arrivals reports ahead of time
• Commissions module overview for tracking those reservation statements (let us know if you’d like a deep dive next time!)
• Can’t join us live? No worries! We’ll send the recording to everyone who subscribes.

REGISTER NOW!