We are not able to print or download Confirmation Letters the same way that we are able to print and download bills, invoices, registration cards, etc. I would like the option to print/download the Confirmation Letter because many times, guests say that they did not receive their confirmation. It is not even in their junk mail. I've tested this myself, and I too do not receive the confirmation in my email or junk mail. Therefore, it would relieve guest frustration if, when they call us to tell us they did not receive confirmation, we could download it and send it in a real email instead of relying on the automation.
This download/print Confirmation Letter is a feature that many other property management systems have. I think it would be a helpful upgrade to add it to Stayntouch too.
We are not able to print or download Confirmation Letters the same way that we are able to print and download bills, invoices, registration cards, etc. I would like the option to print/download the Confirmation Letter because many times, guests say that they did not receive their confirmation. It is not even in their junk mail. I've tested this myself, and I too do not receive the confirmation in my email or junk mail. Therefore, it would relieve guest frustration if, when they call us to tell us they did not receive confirmation, we could download it and send it in a real email instead of relying on the automation.
This download/print Confirmation Letter is a feature that many other property management systems have. I think it would be a helpful upgrade to add it to Stayntouch too.