House Keeping notes for front desk

When we have a guest in house that has pets we normally add notes in the housekeeping section.

as of right now there is no notes that i can see that notifies that there indeed was an animal in the room.

we do have a pet fee and im not sure if that notifies the housekeepers, this will add more time to their cleaning.

is there a setting or feature that we do not know about yet or will this be a new feature in the future?

granted this is my first week with stayntouch but If we have notes to give the housekeepers that will help.

1 Comment

SNT Team

Hi Caleb,


We have a great built in housekeeping functionality where you could consider building a Stayover Clean task called something like "Pet In Room" and select it on the Stay Card when applicable - this would allow you to allocate more time to those rooms and notify the housekeeper at the same time. You would want to make sure "On Stay Card" is toggled on for the Stayover Clean work type.


Here is some information about configuring the Housekeeping Tasks from the Knowledge Base.


Best of luck - we are here if we can help further. If you require any assistance with configuring this, please feel free to reach out to our 24/7 support team by opening a support ticket.


Julia



Login or Signup to post a comment