For in-house guests, total stay should be easily viewable inside the reservation
3 CommentsSorted by Oldest First
James Lee
said
3 months ago
Sylvia Beach Hotel would like to see this feature as well.
Please, Please, Please make this feature a priority. Payment (especially cash) are always getting messed up and are confusing because the balance of a guest is so hard to find
Please leave the Deposit/Balance button available after check in. This allows us to see the total stay amount including taxes and add ons and allows us to make a payment before check out. Example, a guest wants to settle their bill a day before check out. Or decides after they've checked in they want to pay cash for the stay. Whatever it is, we need to easily be able to see the projected stay amount. Easily fixed by leaving the Deposit/Balance button available after check in.
1 person likes this idea
Currently, the only way to view an in-house guest's total stay amount (room+tax) is to navigate to Bill & Charges > Invoice > Pro Forma Invoice > Export PDF. This is a lot of steps just to see someone's total.
This could easily be solved by the Deposit/Balance button remaining after the reservation is checked in.