Pre Registration Email
We also wanted to request this in ZEST for pre check-in. We want to include the email to be added and make it mandatory so we can capture the actual email of the guests.
Hi Fritz,
We released a feature last year that allows you to "ASK ADDITIONAL GUEST DETAILS" - it works both for you to make additional information from the primary guest mandatory or optional, and any settings will carry through to any additional adult guests as well so if you were to set email as mandatory, it would require an email for all adult guests. If you were to ask for it as optional, it would request it from the primary guest and allow it to be entered for additional guests but not require it.
If you are interested in enabling this feature, you need to toggle on "ASK ADDITIONAL GUEST DETAILS" in Settings > Guest Mobility > Check In > Prompt for additional guest details. Then, open a support ticket and ask for a guest mandatory schema to be set up for your hotel with Email (you can also add any other fields if you wish) and specify if each field is mandatory or optional.
If your hotel uses Kiosk, you also have the ability to turn this on for guests checking in via Kiosk.
Hope this helps!
Julia
Hi SNT,
With MyCheck we are going to be creating a Pre Arrival email
The purpose of the email is so guests can check in online but we will be asking the guests to confirm
First Name
Last Name
Email Address
Car Registration Number
Reasons for Visit Business or Leisure
The question we have for MyCheck is within SNT where would they need to go in the system to locate / update:
Car Registration No
Reason for Visit Business or Leisure
Would there be a report to show this information
Kind Regards
Chris Brackenridge
Thanks,
Chris