Allow for Different VIP Levels

It would be really nice to have multiple VIP levels like Opera allows. Currently you only allow for 1 VIP level, whereas multiple VIP levels would be really helpful operationally. 


Forum User

PLEASE!

Forum User

I agree, that would be super helpful.


Forum User

We need this!

Forum User

Representing 3 properties using StaynTouch here!  It would be great to have this feature to tier VIP status.  For example, we would have a VIP status used for ownership/management company site visits, a separate status for media coverage visits, a status for repeat guests who book our highest rates/packages/add ons, etc.  With this additional feature, we'd also like to ability to be able to run reports with the VIP status as a filter option as the VIP Only option currently exists.  This will help our concierge prepare for the arrivals

Forum User

Everything Jeanie Mottley has mentioned above. 

This will not only help guest service manager to optimize amenity management, but also for operations team to efficiently allocate effort to personalize the stay experience for each guest. 

Forum User

Agree all mentioned points above, 

actually we seriously need it - would be really nice to have multible VIP levels as Opera does.


Are there any updates ?

Forum User

Agree with everyone above.  Would like to be able to see VIP level at a glance


Forum User

Agreed, especially with OTAs creating VIP levels with certain benefits. It would be nice that each hotel be able to customize the levels based on their markets and relationships.

SNT Team

Per LA would also like this functionality

SNT Team

Davidson / Pivot Hotels would also like to see this functionality.

SNT Team

PUBLIC Hotels would also like to see this functionality.

SNT Team

Hotel Juliani would also like to see this functionality 

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