Allow for Different VIP Levels
Hutton Hotel would like to see this as well.
Hotel Juliani would also like to see this functionality
PUBLIC Hotels would also like to see this functionality.
Davidson / Pivot Hotels would also like to see this functionality.
Per LA would also like this functionality
Agreed, especially with OTAs creating VIP levels with certain benefits. It would be nice that each hotel be able to customize the levels based on their markets and relationships.
Agree with everyone above. Would like to be able to see VIP level at a glance
Agree all mentioned points above,
actually we seriously need it - would be really nice to have multible VIP levels as Opera does.
Are there any updates ?
Everything Jeanie Mottley has mentioned above.
This will not only help guest service manager to optimize amenity management, but also for operations team to efficiently allocate effort to personalize the stay experience for each guest.
Representing 3 properties using StaynTouch here! It would be great to have this feature to tier VIP status. For example, we would have a VIP status used for ownership/management company site visits, a separate status for media coverage visits, a status for repeat guests who book our highest rates/packages/add ons, etc. With this additional feature, we'd also like to ability to be able to run reports with the VIP status as a filter option as the VIP Only option currently exists. This will help our concierge prepare for the arrivals
We need this!
I agree, that would be super helpful.
PLEASE!
12 people like this idea
It would be really nice to have multiple VIP levels like Opera allows. Currently you only allow for 1 VIP level, whereas multiple VIP levels would be really helpful operationally.