Custom export - External reference number
External reference is required in custom export such as Guestbook as this information allows the matching of records with external systems.
External Reference will help in building report for reconciling reservations in the system
StayNTouch Cloud PMS: Release Notes (v5.38) – 23 June 2021
Custom Exports: Primary External Reference Number Added to Reservation and Stays Dataspaces
This feature was released under the latest update however is it possible for the secondary external number to be available as well for the export.
Our Channel manager populates reference number or confirmation number from a third party travel agent like booking.com and Expedia as the secondary external reference number(Screenshot attached).
If this available for export we will be able to reconcile our reservations and commission with the system built a custom reportÂ
For reconciliation purposes, the external reference number is needed. Is there any update to this long-standing request?
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