Add-on: ablity to remove from a reservation
Hello,
We appreciate your feedback and our product team will certainly continue to consider this for future enhancement. However, I wanted to ensure you are aware of a good workaround... since you currently can't delete a rate-level defined add-on on the reservation level, you can instead create an add-on set to automatically "Waive" the amount that is auto generating by posting a negative amount equal to the positive amount so that the balance nets to $0. I have found hotels particularly like this for waived resort fees and it is nice that the guest can see that the resort fee (or other add-on) was waived.
Here is a screenshot of an example "Waive Resort Fee" add-on.
Hope this helps!
Julia
Would love this feature
We would also use this feature if available. We need certain add-ons such as resort fee to be attached to all rates, but need to be able to remove it if necessary without changing the rate.
5 people like this idea
Currently, we are unable to delete an add-on from a reservation if the add-on is attached to the rate code. Would like to be able to delete the add-on from ANY reservation, regardless of how the rate is set up. This can be with a Manager/Supervisor override.