Planned

Merge Guest Cards that have Active Reservations

We have many guests that have their travel agent book reservations that create new guest cards each time a new reservation is made. Is it possible to allow this system to merge guest cards that have active reservations? Currently we are unable to do so and receive an error each time we attempt to merge guest cards. We were able to do this on our old PMS.

Thank you.


SNT Team

The Maritime Hotel would also like this functionality

SNT Team

The Asbury and Asbury Ocean Club (Sage Hospitality) would also like to see the ability to merge guest cards with active reservations. The workaround of detaching the secondary card and attaching the primary card is cumbersome, and it is very important to them that profiles are merged so they are doing this for arrivals daily.

Forum User

Sioux Falls ClubHouse would also like to see this implemented. 

Forum User

This would be so helpful.


Forum User

This is much needed. Any update from the SNT team?

SNT Team

Hi Christian,

This is in active development. We will keep you posted on its release!

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