Merge Guest Cards that have Active Reservations
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The Maritime Hotel would also like this functionality
The Asbury and Asbury Ocean Club (Sage Hospitality) would also like to see the ability to merge guest cards with active reservations. The workaround of detaching the secondary card and attaching the primary card is cumbersome, and it is very important to them that profiles are merged so they are doing this for arrivals daily.
19 people like this idea
We have many guests that have their travel agent book reservations that create new guest cards each time a new reservation is made. Is it possible to allow this system to merge guest cards that have active reservations? Currently we are unable to do so and receive an error each time we attempt to merge guest cards. We were able to do this on our old PMS.
Thank you.