Hi SNT,
When can we have this FAQ resolved? 85% of our transactions arrive via our CRS, which means all our related cancellations that should not be charged are still posting a cancellation charge when it should not be.
https://stayntouch.freshdesk.com/support/solutions/articles/24000048810-why-cancellation-penalties-auto-charge
Thanks!Chris
Hi SNT,
When can we have this FAQ resolved? 85% of our transactions arrive via our CRS, which means all our related cancellations that should not be charged are still posting a cancellation charge when it should not be.
https://stayntouch.freshdesk.com/support/solutions/articles/24000048810-why-cancellation-penalties-auto-charge
Thanks!
Chris