In Progress

Interface with Quore

We utilize Quore Systems - it would be great to have an interface with them that links the guests information to the rooms.


Here is their contact information 

 


 

Quore Systems

A smarter way to manage your hotel

Address:

2000 Meridian Blvd., Suite 200
Franklin, TN 37067

Main:

(877) 974-9774

Fax:

(615) 465-6367

 


Forum User

Hello Jonathan - We have given Quore the data on how to connect to us building to our available APIs.   We are currently working with them to move forward on testing.  They just came up with some new questions today that we provided them some answers to so that we can complete the testing and ideally use you as the Pilot Hotel.

Product Team.

Forum User

Hello Jonathan - we are currently close to testing with the Quore team they had some updated questions but are almost complete with the work to be done.



Forum User

Hi - Is there any movement on this interface ?


Forum User

Hello Jonathan -   Quore has written an interface via the Rover Connect APIs and can advise you on what they would need from you to move forward on this.

SNT Team

Hello Johnathan  - Please reach out to Quore at this time.  They have done all the work for this integration and can tell you the next steps from their side on how to move forward.


Sean

Forum User

is there next steps


SNT Team

Hi Jennifer,

Quore has picked up the development of the integration once more. As far as we know this is work in progress for now but feel free to see if you can get additional information from their side in regards to timelines. We will do the same from here.

Thanks!

Stayntouch Product Team

Forum User

any updates on this?

Forum User

any updates

Forum User

It would be nice if the following functions could be:

  • Housekeeping updates room status in Quore and Quore triggers a room status update in SNT. 
  • If guest extends or checks out early, front desk updates in SNT and the type of cleaning (stayover or checkout) gets updated in Quore.
  • Have an in-built chat function in SNT that allows front desk to create requests or work orders (from the chat function) and flow directly into Quore. 
  • Quore knows guest's first and last name. 

Forum User

It would be great if the following functions can be integrated:

  • SNT creates an in-built chat function that allows front desk to create work orders and service requests that flow directly into Quore.
  • If guest decides to extend or reduce part of the stay, the cleaning type (stayover or check-in) gets updated.
  • When housekeeping marks room as clean in Quore, SNT changes status to vacant clean. 
  • If something is out of order or broken in the room, the room is put OOO in SNT. 


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