In Progress
Alert Feature
4 CommentsSorted by Oldest First
An alert feature would be great, like in Opera, it popped up before you were able to enter the reservation.
This made it much easier to put important information in the reservation and be sure that the receptionists could read it, e.g. when the bill is paid by someone else and not to be shown to the guest.
Agree
This feature in Opera and OnQ is very helpful to ensure everyone involved with a particular guest or reservation has all information needed.
HI, I wanted to ask do we or could we have a "pop up" alert whenever a refund is about to be deposited on the wrong credit card. Currently, it is super easy to process a refund to a different card. Thank you.
7 people like this idea
We just had a situation where an add on was posted on a reservation which is to be maid by invoice. The guest wanted to pay for his wife, and this is to be paid directly by him, and NOT be visual on the invoice which goes to his company. To do this we need to move the EXTRA BED post (The add on), to window number 2, but we're not able to do so before the night run has been made. This is why we request the ALERT feature; so that we can attch an alert to the reservation which opens at check out, letting the working receptionist know that she needs to move the add on post to window nr 2 BEFORE check out.