The following new features were released in Rover PMS as part of today's system update.
Zest Web Check-in Address Verification
Gift Card Payment
Guest Nationality & ID Fields
Please share with all Rover users. Let us know if you have any questions or would like to request new features for your property.
The StayNTouch Team
ZEST WEB CHECK-IN ADDRESS VERIFICATION
On the Guest Profile, the address may be missing, is incorrect or belongs to a third party. To address this, it is now possible during Zest Web Check-in to for guests to confirm that their address is correct or enter/update it if necessary.
After Trip Details are confirmed and before asking for the estimated arrival time, an additional screen can be added for address verification. Information entered on this screen will update into Rover and the PMS for overlay properties.
After the page has been designed for your hotel, the option to 'ASK GUEST ADDRESS DETAILS' can be turned ON/OFF in Settings -> Zest -> Check In.
Please Note: If you would like to include the additional guest address verification screen as part of the Zest Web Check-in process, please send a request to firstname.lastname@example.org. An additional web page will need to be created for your hotel.
Look up amount available on gift card
Apply a portion or the entire amount available as a payment on the guest reservation
Update PMS with the paid amount using the gift card
Update Givex with the new balance remaining
Please Note: Integration is currently available for the Givex Gift Card program. If your hotel uses Givex and you would like to request integration, please email email@example.com.
GUEST NATIONALITY AND ID FIELDS
The following fields have been added to the Guest Profile Card to record:
ID Type (e.g., ID Card, Driver's License, Passport)
ID Number (free format text entry field)