Check-Out

Modified on: Mon, 9 Nov, 2015 at 5:36 PM

Applies to:          Rover PMS             Rover Overlay


CHECK-­‐OUT

From the Stay Card, select ‘Check Out’. After expanding charges using the double arrows next to  ‘Guest Balance’, select ‘Review Bill 1 and Complete Checkout’ to proceed with check-­out. 





When guests are successfully checked out, a message will be displayed.  And the room status will be updated to 'Not Ready' / Dirty. 

 


ENABLE ROOM STATUS UPDATE UPON CHECK-OUT 

There is an option under Settings > Rooms > Housekeeping to 'Enable room status upon checkout'.  If this option is marked, the current room status will display with an option to update room status to Ready Status instead of the default auto update to 'dirty' status.  


Using this setting will help prevent a room from being put back into dirty status if the room was already cleaned before the check-out gets completed. If the user sees that the 'CURRENT ROOM STATUS: READY' the user will know to update status to 'Ready' before selecting 'OK'. 


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