Stay Card & Guest Card

Modified on: Mon, 28 Jan, 2019 at 9:04 AM

Applies to:          Rover PMS             Rover Overlay

Stay Card & Guest Card


STAY CARD


The image below is an example of a Stay Card for a due-­in guest (denoted by the check-in button to the right of the card). The Stay Card includes details such as reservation history, arrival and departure date, the reservation's payment method on file, room assignment, room rate, and more. 


An individual record of each reservation can be retrieved by selecting the corresponding icon (upcoming, current, or history) and then by selecting that reservation's confirmation number. 


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GUEST CARD/PROFILE


The Guest Card summary forms the header of the Stay Card and can be expanded by selecting the screen tab. Information entered into this area will update in the reservation record, as well.


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ALSO LOCATED UNDER THE GUEST CARD: 


CREDIT CARDS & PAYMENTS

Credit Card information for the guest is also available via the Credit Cards & Payment tab on the Guest Card. 


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LOYALTY 

Loyalty programs the reservation is associated with can be added in this space, as well.


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NOTES

A Notes tab can be updated with internal notes regarding the guest and/or their stay. 


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