Display Quantity, Unit Rate, and Total Breakdown for Manual Charges in Bill & Charges Overview
T
Tara Zaman
started a topic
2 days ago
Current Behavior
When a manual charge, adjustment, or discount is added through Add Charge, the Bill & Charges overview displays the entry as a single line item with a quantity of 1 and the total amount only.
This makes it difficult to verify the calculation behind the charge before generating an invoice, especially for charges or discounts that represent multiple units (e.g. nightly room rate adjustments across multiple nights).
Example
A reservation includes 10 breakfasts that were added manually through Add Charge.
The total charge is €200.00, which is calculated as:
Quantity: 10
Unit net rate: €20.00
Total amount: €200.00
Currently, the Bill & Charges overview only displays a single line item with the total amount:
Breakfast Charge €200.00
As a result, staff cannot immediately verify how the amount was calculated.
The preferred display would provide a breakdown such as:
Breakfast Charge
Quantity: 10
Unit Net Rate: €20.00
Total: €200.00
This would allow hotel staff to quickly verify that the charge represents 10 breakfasts at €20.00 each, without having to generate or preview the final invoice.
Business Benefit
Providing quantity and unit-rate information directly in the Bill & Charges overview would:
Improve charge verification before invoice generation.
Reduce billing errors and manual calculations.
Increase transparency for Front Office and Accounting teams.
Make the Bill & Charges screen more informative and aligned with the detail available on invoices.
Support operational efficiency for all manually added charges, such as breakfasts, parking, transfers, meeting room rentals, and other ancillary services.
Requested Priority: High
This enhancement would improve usability, transparency, and billing accuracy for hotel operations teams.
Current Behavior
When a manual charge, adjustment, or discount is added through Add Charge, the Bill & Charges overview displays the entry as a single line item with a quantity of 1 and the total amount only.
This makes it difficult to verify the calculation behind the charge before generating an invoice, especially for charges or discounts that represent multiple units (e.g. nightly room rate adjustments across multiple nights).
Example
A reservation includes 10 breakfasts that were added manually through Add Charge.
The total charge is €200.00, which is calculated as:
Quantity: 10 Unit net rate: €20.00 Total amount: €200.00
Currently, the Bill & Charges overview only displays a single line item with the total amount:
As a result, staff cannot immediately verify how the amount was calculated.
The preferred display would provide a breakdown such as:
or
This would allow hotel staff to quickly verify that the charge represents 10 breakfasts at €20.00 each, without having to generate or preview the final invoice.
Business Benefit
Providing quantity and unit-rate information directly in the Bill & Charges overview would:
Requested Priority: High
This enhancement would improve usability, transparency, and billing accuracy for hotel operations teams.