Ability to link multiple companies to one reservation / split invoicing per company
T
Tara Zaman
started a topic
20 days ago
Dear Stayntouch Team,
I would like to submit a feature request regarding company profiles and billing flexibility within a single reservation.
Currently, it is only possible to link one Company Card and one Travel Agent Card to a reservation. This creates limitations in real-life scenarios where invoicing needs to be split between multiple companies.
Use case:
We regularly receive business guests (especially via GDS bookings) where:
The Travel Agent (e.g. Reconline) must remain linked to the reservation for correct commission reporting
The guest’s actual company must appear on the invoice
In some cases, the stay needs to be split across multiple companies within one reservation
Example scenario:
Nights 1–2 invoiced to Company A
Nights 3–4 invoiced to Company B
Nothing should be invoiced to the guest privately
Although manual bill routing can technically be used as a workaround, this approach is:
Time-consuming
Prone to human error
Not intuitive for operational teams
Difficult to manage at scale
Additionally, it requires manual setup of routing rules and still does not allow multiple company profiles to be properly linked to the reservation itself.
Requested improvements:
Ability to link multiple company profiles to a single reservation
Ability to assign different companies per bill window without manual routing workarounds
More flexibility in defining the invoice entity independently from the primary company on the stay
Maintain Travel Agent linkage for commission purposes while allowing separate invoicing entities
This functionality existed in other PMS systems and is essential for handling corporate and GDS bookings efficiently and accurately.
Dear Stayntouch Team,
I would like to submit a feature request regarding company profiles and billing flexibility within a single reservation.
Currently, it is only possible to link one Company Card and one Travel Agent Card to a reservation. This creates limitations in real-life scenarios where invoicing needs to be split between multiple companies.
Use case:
We regularly receive business guests (especially via GDS bookings) where:
The Travel Agent (e.g. Reconline) must remain linked to the reservation for correct commission reporting The guest’s actual company must appear on the invoice In some cases, the stay needs to be split across multiple companies within one reservation
Example scenario:
Nights 1–2 invoiced to Company A Nights 3–4 invoiced to Company B Nothing should be invoiced to the guest privately
Although manual bill routing can technically be used as a workaround, this approach is:
Time-consuming Prone to human error Not intuitive for operational teams Difficult to manage at scale
Additionally, it requires manual setup of routing rules and still does not allow multiple company profiles to be properly linked to the reservation itself.
Requested improvements:
Ability to link multiple company profiles to a single reservation Ability to assign different companies per bill window without manual routing workarounds More flexibility in defining the invoice entity independently from the primary company on the stay Maintain Travel Agent linkage for commission purposes while allowing separate invoicing entities
This functionality existed in other PMS systems and is essential for handling corporate and GDS bookings efficiently and accurately.
Thank you very much for considering this request.
Kind regards,
Tara Zaman
Astoria Hotel Gent