Elevate Your Stayntouch Experience: New In-App Help Tools Coming May 4

We’re excited to announce that on May 4, 2026, Stayntouch will enable a new, in-app help tool designed to make your daily operations smoother and more efficient. Our goal is to empower you to find the information you need right when you need it—without ever leaving your workflow. Please note: The initial roll out of this help tool will be in browsers only with an aim to expand into our native apps in the future.

Help at Your Fingertips – More Efficiency, Less Searching

This new suite of tools provides a more intuitive way to master Stayntouch PMS. By providing helpful suggestions, guides, and walkthroughs within the application itself, we are making it easier than ever to navigate complex tasks.

  • Contextual Guidance: Intelligent “pill” prompts will surface helpful tips and information exactly when and where you need them most.
  • In-Flow Learning: Access short articles, videos, and step-by-step guides through interactive hotspots without ever leaving your current window.
  • Tailored for You: Receive dynamic guidance that is specific to your unique role and your progress within the system.
  • Frictionless Success: Reduce onboarding time for new hires and skip the support queue by having instant answers available at your fingertips.

What You Need to Know

  • Automatic Activation: These features will be enabled automatically for all properties on May 4, 2026.
  • No Cost: There is no additional charge for this enhancement; it is being integrated as a standard part of our application to ensure you deliver maximum impact.
  • No Action Required: You don’t need to do a thing! You will simply see the new guidance options and "pill" prompts available in your PMS after the update.

This update is part of our commitment to ensuring our product is designed to be of the most benefit to the people using our system every day. If you have any questions about these updates or need support, please contact Customer Support.