CC authorization upon check-in (bypass the CHF 1 deposit)
M
Moritz von der Heyde
started a topic
3 days ago
If the guest’s credit card is not yet
in SNT, the card must be added to SNT via the payment terminal upon check-in (see picture attached). Afterwards, CHF 1 is automatically authorized. The Front
Office agents must then release the CHF 1 and initiate a new
authorization.
Our question is: is there any way to
get around this? In other words, is there a way to prevent the CHF 1 from being
automatically authorized? The best solution for us would be to enter the
authorization amount in SNT, so that the terminal authorizes only the amount we
specify (excluding the CHF 1).
If the guest’s credit card is not yet in SNT, the card must be added to SNT via the payment terminal upon check-in (see picture attached). Afterwards, CHF 1 is automatically authorized. The Front Office agents must then release the CHF 1 and initiate a new authorization.
Our question is: is there any way to get around this? In other words, is there a way to prevent the CHF 1 from being automatically authorized? The best solution for us would be to enter the authorization amount in SNT, so that the terminal authorizes only the amount we specify (excluding the CHF 1).