Streamlined Workflow for Extensions Involving Split-Company Billing or Security Deposit Authorization Transfers

Properties managing corporate or mixed-billing stays have identified a gap when extending a reservation where the billing responsibility changes between companies, or where a security deposit authorization needs to be transferred to a different payment method or company mid-stay. The current deposit logic operates on an all-or-nothing basis when routing is involved, and there is no guided workflow for transferring an existing authorization during an extension. Properties are currently relying on manual folio management as a workaround. A simplified, step-guided process for handling these scenarios would reduce front desk errors and improve the guest experience during what is already a nuanced interaction.