Request: Rate Change Audit Report in Stayntouch (Hutton Hotel)
T
Tony Dutta
started a topic
13 days ago
Hi Stayntouch Support Team,
We use Stayntouch as our POS/PMS at Hutton Hotel and would like to request a reporting enhancement.
Can you please introduce (or advise if one already exists) an audit report that tracks rate changes, including:
Reservation / folio / confirmation #
Old rate vs. new rate (and any package/discount code tied to it)
Date/time of change
User who made the change
Where it was changed from (front desk, manager override, etc.)
Required reason/explanation field (with notes captured in the report)
This would help us with internal controls, revenue integrity, and dispute resolution. Please let us know the best path to enable this or submit it as a formal enhancement request.
Hi Stayntouch Support Team,
We use Stayntouch as our POS/PMS at Hutton Hotel and would like to request a reporting enhancement.
Can you please introduce (or advise if one already exists) an audit report that tracks rate changes, including:
Reservation / folio / confirmation #
Old rate vs. new rate (and any package/discount code tied to it)
Date/time of change
User who made the change
Where it was changed from (front desk, manager override, etc.)
Required reason/explanation field (with notes captured in the report)
This would help us with internal controls, revenue integrity, and dispute resolution. Please let us know the best path to enable this or submit it as a formal enhancement request.
Thank you,
Anand Dutta
Hutton Hotel